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Find a Location

Pitney Bowes Canada has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Pitney Bowes Canada Ltd.

      5500 Explorer Dr Mississauga, ON L4W 5C7

    • Pitney Bowes Canada

      200 - 314 Harwood Ave Ajax, ON L1S 2J1

    Business ProfileforPitney Bowes Canada

    Mailing Equipment
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 17 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Pitney Bowes Canada has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Pitney Bowes Canada Ltd.

        5500 Explorer Dr Mississauga, ON L4W 5C7

      • Pitney Bowes Canada

        200 - 314 Harwood Ave Ajax, ON L1S 2J1

      Headquarters
      5500 Explorer Dr, Mississauga, ON L4W 5C7
      BBB File Opened:
      22/4/2004
      Years in Business:
      101
      Business Started:
      1/1/1923
      Type of Entity:
      Corporation
      Alternate Business Name
      • Pitney Bowes Canada Ltd.
      Additional Contact Information

      Fax Numbers

      • (905) 619-7712
        Primary Fax

      Website Addresses

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      14/03/2022

      Complaint Type:
      Order Issues
      Status:
      Answered
      Amended contract offered by email by Sales Manager - to resolve a complaint about product not meeting satisfaction - following renewal of a previous 6 year lease completed without issues - I questioned the terms resetting to beginning and following discussion with VP Sales M. L. states that offer is no longer valid and was never approved. Nowhere on that email offer is there a condition of acceptance **********************************************************************.*************************************************************************************************************************************************************
      Read More

      Customer Reviews

      17 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ken C

      1 star

      07/12/2023

      I recently purchased a computer online and was given a Pitney Bowes tracking number. My issue is that the computer is being shipped to the wrong address, I tried to resolve the issue with the seller but was told that they could not do anything because it was already shipped. I tried to contact Pitney Bowes but it is impossible to speak to a real person, especially someone willing to help. I reached out to them on ******** explaining my problem in a message and was told to just keep tracking my shipment and was given a tracking link, I replied that I was tracking my shipment and needed to speak to someone about the wrong address, but they never replied to my request. Pitney Bowes has to have the worst customer service I have ever experienced, they do not want to be bothered, and they couldn't care less about their customers.

      Local BBB

      BBB Serving Central Ontario

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