Customer ReviewsforLoan Away Inc
9 Customer Reviews
- Date
- Highest Rating
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Review from Teresa E
1 star13/12/2023
***** company I have ever dealt with, they charge you a 50.00 fee even though you have made the payment through e-transfer instead of PAP. ******* * ******** ***** ****** ** ********* **** ** *** **** ***** They’re not out to help you.Review from K. N.
1 star29/03/2023
I have had an A1 repayment history with this company up until summer of 2022 **** ** *** *** **** *** * *** ******** *** ** ** ******** I had a lot of uncertainty however made up my payments via *********** and since then all payments have been on time without hiccup. However ever two weeks I have been harassed by unwarranted emails by Francine on late pymts?? **** ****** *** ** ******* ******* ** *** ******* * ***** ****** *** ****** ****** **** ************ When I escalated it to legal did she only provide details showing my contractual pymts were not in jeopardy but she was trying to collect on NSF fees totalling $175. * ***** *** ** ********** **** *** ********* ********** ** **** **** **** ***** *** ********* ** ******** ** ********* ********** ** *** ****** ****** *** ***** ** *** *** **** ***** **** ********** ** ********* ************** *** ******* **** *** ***** ** ******** ******* ** ******** I ask for resolve to this by having upper management contact me ** **** *** ***** *** ****** **** **** ********** **** **** ********Review from JOSEPH V
1 star16/12/2022
*************** ************ ****** ******** *** **** * ****** ** ***** ** ****** **** * ******* ******** ** *********** *** **** ** * **** *** ******* **** ****** ***** They guarenteed a loan then wanted to send me money to buy a prepaid ********** which made no sence whatsoever, I was told it was to boost my credit rating which right away I new something was wrong as I've never heard of such a thing.like paying to boost your credit score. I was also told to tell the retailer selling the prepaid card that it was personal to buy gifts so they wouldn't charge me extra, again, I've never heard of such a thing. Something sounded ******* from the minute I answered my phone, they must be stopped. Michael A. (staff member) made bogus promises & I was a fool to beleive any of it, now disgusted such a company can oprate in Canada * * **** *** **** ** ***** **** *** **** **** ***** ** **** * ****** **** ** ***** ******** ******** **** ***** ** ** **** ** **** *** *** **** ***** *** ******Review from Karen R
1 star03/12/2022
I recieved an email with loan agreement papers and it says they are going to send me money and then I have to send it back to up my credit score? That doesn't make any sense to me. I have asked for clarification - no responseReview from Roxanne N.
1 star28/09/2022
* **** *** ** **** **** * *** ******* ** ******* ***** micheal a. - he sent me all the info and loan app with your logo , first he wanted to deposit money that i had to give back , then , when that didnt work , he said i could do a 100.00 deposit - via a ****** card - they would give me 4000 of the 8000 loan , - in which i foolishly did , he then advised that it was not approved and i had to do another 100.00 card and would get all the money today i am discusted and sorry that i even believed this was a real company , * **** * ***** **** **** *****Review from Sylvie G
1 star21/09/2022
I applied for a loan from this company, in the application i uploaded the banking documents requested and the government ID they requested. 3 days later I received a phone call from someone claiming to be from my banking institution fraud department about "suspicious charges" supposedly made that day from both my credit card and my chequing account. This person kept asking me "security questions" relating to bank balances on all my accounts. In very little time i was able to discern that something was wrong as they did not seem to have access to my accounts (which the bank fraud department would have had). He person told me I would be sent an email with a "dispute form" to start the "fraud" proceeding on my accounts and told me that my accounts were now frozen for 24 hrs. I told this person that since my branch was still open I would just go directly to the bank and have them do this with me. That's when the person got quite agressive and insistant that I work with him and the forms he was sending my or else I would not be compensated for any frauds on my accounts and I would also be responsible for additional charges. He kept giving my the address in Ont. for my banking institution as "proof" he was legit. Instead I kept saying I was leaving immediately and physically going to my bank. Mysteriously the call was "dropped". Fortunately there were no transactions made from either my credit card nor my chequing account. For safety the bank cancelled both cards and issued me new cards. So now I get home and I have an email from loanaway stating "congratulations your loan has been approved" and that they just needed some documents from me. The documents they were requesting were the exact same documents that had already be included in the loan application. I did not, nor will I, resend those documents. Note: the call from the "fraud department" was not an 800#. After initial loan appl I received 3 texts asking to click a link to "check" my credit score. I didn't do this.Loan Away Inc Response
03/11/2022
The above description of this individual's experience is clearly indicating a ********** attempt made by ********** claiming to be from Loan Away Inc. We DO NOT conduct our business in the manner described by her. Loan Away Inc. only has ONE contact number which is ###-###-####. She mentions that the call she received was not from a 800# and this further points to a ********** attempt. These ********** are in no way connected to Loan Away Inc.Review from Kevin L
1 star02/09/2022
They ******* ** out of 600 dollars with the promise that if I paid a large fee bi weekly I would eventually get a 2-5000 dollar loan, couldn't contact them through phone or email, the emails that were sent were to me were completely made up names, negatively affected my credit score, and to top it off I was in school and in a vulnerable state looking for a loan to pay my tuition. **** ***** ** * ******** ****** *** *** **** ********** *********** ********* *** * *****Loan Away Inc Response
03/11/2022
The above description of this individual's experience is clearly indicating a ********** attempt made by ********** claiming to be from Loan Away Inc. We DO NOT conduct our business in the manner described by him. He also mentions that he was unable to make contact these ********** via our phone number (###-###-####) and e-mail (*******@********.com)and this further points to a ********** attempt. These ********** are in no way connected to Loan Away Inc.Review from Chris W
1 star16/11/2021
Bad communication. Phone number to contact says network busy. I paid my loan in full and they are asking for more. Please help. I have screenshots of my payments and emails from the collector all saved.*****************Loan Away Inc Response
17/11/2021
Due to a miscommunication, the client incurred a NSF fee which we have already waived and communicated to the client. The account has been closed.Review from Lisa A
1 star11/05/2021
I received a pre approval via text, I decided to try it out and I continued to complete the application. When I was done I received a email from the reps for more info, so I sent it in. I then received a email saying "congradulations!!! your loan application has been approved" we just need a few more documents from you to find your loan.
It was stuff I already sent in the application in the beginning like bank info, ID, and pay stubs. I sent this info again (I was happy to be approved) then waiting for another email to confirm it going to be sent I get one saying "unfortunately you do not met out lending criteria at this time" like why false advertise like that of someone gets approved (not pre approved or pending) but the email strictly says approved, and then not *************************************************************** ******
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