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Find a Location

Maxsold Estate Sales has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMaxsold Estate Sales

    Estate Sales
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    2.05/5stars

    Average of 44 Customer Reviews

    Customer Complaints

    20 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/9/2019

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    MaxSold provides both do it yourself and full service online auction services. 

    They provide downsizing, estate, and liquidation sales for those needing to sell a volume of goods in a short period of time.  Their auctions typically feature vehicles, boats, equipment, tools, furniture, electronics, appliances, jewellery, home decor and much more.  All items are sold to the highest bidder with buyers removing the goods directly from a sellers location at a predetermined date and time.

    Products & Services

    Seller Managed Mobile App Auction Creation
    Seller Managed Web-Portal Auction Creation
    MaxSold Managed Full Service Auction Creation

    Business Details

    This is a multi-location business.

    Find a Location

    Maxsold Estate Sales has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      221 Queen Street, Kingston, ON K7K 1B4
      BBB File Opened:
      11/9/2019
      Years in Business:
      11
      Business Started:
      2/5/2013
      Business Incorporated:
      2/5/2013
      Accredited Since:
      10/9/2019
      Type of Entity:
      Corporation
      Number of Employees:
      300
      Business Management
      • Richard Evans, Vice President of Operations
      Contact Information

      Principal

      • Richard Evans, Vice President of Operations

      Customer Contact

      • Richard Evans, Vice President of Operations

      Customer Complaints

      20 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      22/11/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I live in a household with another tennant. we both have/ had accounts with Maxsold. In late October I bid for a car and I put maximum bid on my co-tennant account because my account was blocked because at the time my co-tennant account was blocked and unblocked. Bear with me. After my account was unblocked I put the same maximum bid on my own account so the invoice is issued in my name. The bid at the time was 1350 and my max bid was 2250 on one account and 2300 on the other. My bid went directly to 2300 instead of incrementally increase, and when I complained they said both max bids competed against each other. When I mentioned how when it became to blocking the accounts they treated the 2 accounts as one and demanded to be treated the same when it came to bidding, they blocked me and after few days they blocked the other account. So Maxsold treat the 2 accounts as one when it comes to punishment and blocking but as 2 when it is to their benefit financially. As things stand right now I over paid $700 because they say these are 2 separate accounts with max bids but turned around and blocked my account and that of the co-tennant because we share the same address. They should not be able to have their cake and eat it too. Return my $700 overpayment. See attached how the bid jumped from 1550 to 2250 when normally it should go up but $50 each bid. Every business understandably have rules and standards for customer behavior, but what we see here is arbitrary rules enforced willy nilly at the whimp of its employees without justifications. There is no clear path to escalation or recourse for customer and it feels the customers are at their and their employees mercy, tight or wrong. ********* ******* ******* ***** ********
      Read More

      Customer Reviews

      44 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Pamela V

      2 stars

      02/04/2024

      I've been successful/unsuccessful in purchasing from Maxsold. The last auction really drained me. I picked up one of my lots - part of which was 2 fish bookends made out of soft stone. The tip of the fin was literally falling off, hanging by a thread, like a tooth. The other fish had obvious glue marks, chunks taken out of it. I was told by the vendor the listing stated "has vintage wear conditions.' I think broken and chunks missing is ***************** wear. I also bought a hooked rug that featured as beige in the photos. At the pick up the rug was some strange mustard colour. Useless and ugly. Disappointing. At the end of the day, after spending 150 dollars with fees, I felt like I left with mostly a box of junk that will go to a thrift store if they want to accept it.

      Local BBB

      BBB Canada's Northern Capital Regions and Quebec

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