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          Find a Location

          Auto Shield Canada has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforAuto Shield Canada

            Auto Warranty Processing
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 19/11/2019

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Business Details

            BBB File Opened:
            24/10/2019
            Years in Business:
            6
            Business Started:
            7/6/2017
            Accredited Since:
            19/11/2019
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            9:00 AM - 8:00 PM
            T:
            9:00 AM - 8:00 PM
            W:
            9:00 AM - 8:00 PM
            Th:
            9:00 AM - 8:00 PM
            F:
            9:00 AM - 8:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Ms. Laurie Beteau, Director of Administratio
            • Ms. Sara Sohail, Manager of Client Services
            • Mr. Richard Comrie, Vice President of Operations
            Contact Information

            Principal

            • Ms. Laurie Beteau, Director of Administratio

            Customer Contact

            • Ms. Laurie Beteau, Director of Administratio
            • Ms. Sara Sohail, Manager of Client Services
            • Mr. Don Miller, Owner
            • Mr. Richard Comrie, Vice President of Operations

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            19/08/2021

            Complaint Type:
            Guarantee/Warranty Issues
            Status:
            Answered
            Recently purchased 2021 ******* from ******** dealer (o***********************.) in Surry *** **** BC. Vehicle VIN# *****************, and date of purchase 5th June 2021. Also purchased a Road Hazard Plus protection plan from ********/ASC, contract # ********-XXXXX. I am so disappointed with the response I received from Auto Shield Canada when I reported them about flat (punctured) tire on 12th August. Didn't call me back at all, no help to fix flat tire or didn't provide rental car. Later they offered me reimbursement, I refused. Why they don't provide services as committed. I have asked for my full refund, it was just couple months since I bought the protection plan, contract for 5 yrs. no trust for getting service in future. Auto Shield Canada is not willing to cancel the contract and refund my money. ******** Surry will not refund me if they are not getting back from Auto Shield. Following up with ******** Surry. Both internally discussing, nothing has been finalized yet.. waiting
            Read More

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB Serving Central Ontario

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