Business ProfileforPegasus Cheer Athletics

Seeking refund of moneys paid to Pegasus Cheer Athletics for Season 8 and Season 9 competition fees. We were told by Pegasus that our two daughters would be attending five competitions and the club showcase. In total, we paid $1263.34 **** ********* for both children on September 28, 2021, which was for five competitions and the club showcase. Our children attended two competitions and the club showcase and the remaining three competitions were cancelled or not attended by the team. The season ended in April 2022. We have spoken to *** at least twice on the phone and sent emails to both *** and Coach ******** to followup on our request. We have been more than reasonable and patient during this process but have received little communication from the club. In addition, we paid $477.09 **** ********* on April 25, 2022 for our three children for the Season 9 yearly fees. These fees were required for tryouts and to secure team spots for Season 9. Two days prior to tryouts, the club emailed a parent questionnaire. One of the questions required agreement and a commitment to pay for additional training time for athletes chosen to be placed in a flyer or top position. The question stated this was outlined in the flyer flex and conditioning program but this information was not communicated to us prior to committing to Season 9. Details were not provided on what the additional training fees would be. It was communicated by the club that the Season 9 fee was non-refundable but the club was not transparent about the requirement to pay additional fees prior to us committing a substantial amount of money. Based on this, we were forced to make a difficult decision to withdraw our children from Season 9. This was very frustrating for us as we could not afford to commit to additional fees and very disappointing for our children as they were looking forward to the new season.