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Find a Location

Skin Vitality Medical Clinic has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Skin Vitality Medical Clinic

      1C - 15 Westney Rd N Ajax, ON L1T 1P5

    • Skin Vitality Medical Clinic

      B6 - 8865 Yonge St Richmond Hill, ON L4C 6Z1

    • Skin Vitality Medical Clinic

      125 Lakeshore Rd E Mississauga, ON L5G 1E5

    • Skin Vitality Medical Clinic

      4281 King St E Kitchener, ON N2P 2E9

    • Skin Vitality Medical Clinic

      3 - 436 Vansickle Rd St Catharines, ON L2S 0A4

    Business ProfileforSkin Vitality Medical Clinic

    Laser Cosmetic Services
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.6/5stars

    Average of 30 Customer Reviews

    Customer Complaints

    27 complaints closed in last 3 years

    9 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Skin Vitality Medical Clinic has 10 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Skin Vitality Medical Clinic

        1C - 15 Westney Rd N Ajax, ON L1T 1P5

      • Skin Vitality Medical Clinic

        B6 - 8865 Yonge St Richmond Hill, ON L4C 6Z1

      • Skin Vitality Medical Clinic

        125 Lakeshore Rd E Mississauga, ON L5G 1E5

      • Skin Vitality Medical Clinic

        4281 King St E Kitchener, ON N2P 2E9

      • Skin Vitality Medical Clinic

        3 - 436 Vansickle Rd St Catharines, ON L2S 0A4

      Headquarters
      1C - 15 Westney Rd N, Ajax, ON L1T 1P5
      BBB File Opened:
      12/8/2009
      Years in Business:
      31
      Business Started:
      29/9/1992
      Business Incorporated:
      29/9/1992
      Type of Entity:
      Corporation
      Business Management
      • Ms. Sarah Papageorge, Clinic Director
      Contact Information

      Principal

      • Ms. Eleanor Welsh, President

      Customer Contact

      • Nicoleta Postas, Medical Consultant
      • Ms. Eleanor Welsh, President
      • Ms. Sarah Papageorge, Clinic Director
      Additional Contact Information

      Fax Numbers

      • (905) 619-2037
        Other Fax

      Phone Numbers

      Customer Complaints

      27 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/06/2023

      Complaint Type:
      Product Issues
      Status:
      Resolved
      I scheduled a cool sculpting appointment for June 3rd at 9:00 at 101-1614 Dundas St E Whitby. I was able to cancel my appointment but the company is refusing my refund. They are not providing me with a refund even though it is 48 hrs prior to the appointment. I paid for the procedure ahead of the appointment on May 23rd because the technician said I had to pay in advance. They say there is a signed copy of a no refund but my copy was not signed *** * **** ********. Is there no laws protecting the customers of being given a grace period to change their minds and have a refund. I need my refund for a procedure I know longer can do. ******** ** ** ******** ****. I’m am not interested in any other procedures or rescheduling at this time. I’m asking for my refund of $1271.25.
      Read More

      Customer Reviews

      30 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      av s

      1 star

      29/04/2024

      ** ********** **** ***** Constant Social media Marketing campaigns and telecentre call centers / and their reps calling you from cell phones while unloading groceries from their cars! **** ******** * ****** ******* ** ********* *** ****** ********* ****** I was sucked into a package of units two years ago. I have gone twice there.. To the location in Milton. I have been going to great clinics in the Guelph Area for YEARS. and NEVER had any issues only great results from regular amount of units. I have never had more than 35 units. and had full results for my 4 months before another treatment. I start going here, hardly full results, and since i had units on file, my number of 'units' required and used went up to 60?? from 35. no new areas treated from the last 7 years of doing it. no need to increase the dosage. So i am HIGHLY aware that the number of units used were absolutely not accurate, or unreal, and they used whatever they did. On top of this .. I have been bruised twice! i have NEVER once been bruised in all those years. but both times at this clinic. !! THIS time. not only a bump and burse, but a BLACK EYE? she saw it when it happened and brushed it off, sometimes it happens, let me see if i have any ****** here to put on it for you.. then "oh, doesn't look like we do.. " but ******** sells it.. IM SORRY what? a skin clinic that often has this happen, yet they choose not to carry anything to apply to it when it does happen to stop it from getting worse? anyways.. I don't know what im more upset about.. A. the marketing tricks, and suspicious Increase of units from ever before after buying a package at a lower unit rate from a girl on the phone unloading her groceries from her car, or the black eye .. also - results have never been so minimal last time.

      Skin Vitality Medical Clinic Response

      03/05/2024

      Hi *** Thank you for your feedback. We're sorry to hear you are disappointed. Kindly connect with our Patient Care team at ***********@************.ca so we can address your concerns. Thank you

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