Customer ReviewsforCase Design/Remodeling

CASE are not the cheapest, but they are fast, efficient and most of all very well organized. If you want a turnkey deal, they are worth the money. Their scheduling was tight, they kept us informed and responded to any questions. Their workers were efficient, quiet and made a point of sweeping up after themselves every day. Working on a hundred-year-old house you are going to have surprises. Anything that was found was brought to our attention and a change order was written and signed. A couple of times items we had discussed did not make it to their plans, but they quickly admitted this and it was added without cost. In general, dealing with them was a pleasure and we will use them again for our kitchen.

Christina, Thank you for your business, we appreciate it. Enjoy your new space!

We came to Case Design with an unusual project amid unusual circumstances. They rose to the occasion and the team got us through the rough to help our vision come true. We are thoroughly and forever appreciative!

Thank you for your kind words! We're thrilled we could help bring your vision to life.

The Case people were extremely well organized and very good with communications. Many friends have told me renovation horror stories. I have none to share. Yes, the service wasn't cheap. But this was very much a case of "you get what you pay for." I found the whole process quite enjoyable

Thank you for your business and the kind words. We are so happy you enjoyed the process.

From the start Case Design was exceptional. Our bathroom renovation was almost 14 years in the waiting so we had a lot of time to think about what we wanted. The space was extremely small and Case met our needs beginning to end. The design was well thought out with regards to our financial ability and our ideas were met with support and sober guidance. When it came time to execute the work, we were lucky to have skilled individuals who took a great deal of pride in producing a beautiful renovation. Every effort was made to accommodate our particular needs at home when the renovation occurred. The custom tile work and tight working area were met as a challenge and not once did the team waiver. Every obstacle was handled professionally and courteously. When delays occurred, it was explained clearly what had happened and they always had a way to move forward. On the very rare occasion a mistake was made it was accounted for, communicated to us immediately and fixed quickly. The follow up with regards to the finished renovation has been fantastic. Any little things outstanding have been seen to and the lines of communication are always open and clear. The bottom line is this company is who you want to do your renovations. They are kind, courteous, skilled, and honorable, and worth every penny!

Thank you! We appreciate your business, and we enjoyed working with you. Enjoy your new space.

Choosing Case was probably one of the easiest decisions I've made given that we were about to make such a huge purchase. Case and their team made the entire process easy and approachable for us - this was especially reassuring as this was our first major renovation project. From the initial walk through to our design choices to the selections meeting and then construction start, our design team and project manager were with us each step. The crew that showed up each day were on time, professional, cleaned up after themselves, and were just a pleasure to have working in and on our home. They respected the space and cared for it as if it were their own. We couldn't be happier with our outcome. The results are even better than we imagined and we will certainly be using Case for any future renovations.

Thank you so much for the kind words. We will pass them along to the team! Your project is gorgeous!!! We hope you enjoy your kitchen and dining room nook for years to come!

Case Design Remodeling did excellent professional work on my bathroom. Work was done in a timely manner - the tradespeople worked steadily and took short lunch breaks. The construction manager was always available to answer my questions. The only problem I encountered with my project was Halifax weather - snow closed the schools twice in a two week period and the carpenter had to stay home with his children.

Thank you for the kind words. We are so happy you enjoyed your Case experience. Thanks again for your business and Enjoy the your beautiful bathroom!

******* designed the perfect space for me. Although the renovation took a bit longer than expected, the quality and workmanship more than made up for any delays. The Team was solid, personalable, professional and polite. I had kidded that they should approach things as if it were for their mothers. They did not disappoint. I'm no longer ashamed to have people over. My new place is beautiful!

Thanks for the kind words, we will share with the employees. We hope you enjoy your Case project for years to come!

We knew we needed a design/build firm for our complete kitchen remodel in Summer 2021. We have a 70+ year old home and had never done major work before. This was not just some cabinet refacing! The CASE design team listened to our needs and helped us prioritize them and put together amazing options to choose from that fit our budget. The office is welcoming and we always felt valued and in control during the contract process. The project started on time and was completed when they said it would be. We lived in the home during the renos (and were working from home!) and were really impressed with the professional team. The plans were well documented and communicated to all tradespeople, we had a project manager ensuring people were on site when they were supposed to be and let us know when not to expect anyone. The owner also checked in to make sure the project was going smoothly. The job site was kept clean, taking away debris immediately and protecting the rest of the house (which is so important when you need to remain in the home!). We were basically never needed for anything once the plans were finalized, which gave us peace of mind to focus on our work and family. We really feel that we saved ourselves a ton of aggravation by choosing a full-service renovation company; just about everyone involved in the project, which the exception of a couple of subcontractors, is employed by CASE and is therefore accountable to each other to make sure the work is done right. The agreed design mockup looks exactly like our finished product and we would absolutely hire them again. Thank you CASE team!

Thank you so much for the kind words! We will be sure to pass them along to the entire Case Team. We wish you the best this holiday season and many years of enjoyment from your new kitchen!