Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Mogo has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Mogo

      516 409 Granville St Vancouver, BC V6C 1T2

    • Mogo

      103 - 2130 Lawrence Ave E Scarborough, ON M1R 3A8

    • Mogo

      797 Queen St W Toronto, ON M6J 1G1

    • Mogo

      2100 401 W Georgia St Vancouver, BC V6B 5A1

    Customer ReviewsforMogo

    Financial Services
    Multi Location Business
    View Business profile
    View Business profile

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    56 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Alexandria B

      1 star

      02/09/2024

      Criminal scam rip off company.I applied for a mini LOAN not a line of credit . It was $400 plus $50 interest fee made it $450.This company knows I was in a car accident and cannot work for over 3 months and does nothing. Today I found out the hundreds I have spent well over the $450 was just interest and fees for what? I am filing a consumer complaibt because this was supposed to be a loan not a predatory line of credit . Infact I believe it's extremely illegal
    • Review from Ryan B

      1 star

      25/06/2024

      Terrible company to do business with. They make it difficult and confusing to pay off the principle. They only take interest payments regularly and you have to request to make larger payments to ever pay off the principle. If you lose your job and need a little time while you switch to a new job they threat you the whole time and essentially harass you. During that time if you make a payment arrangement they will send threats after they have already accepted the payment on the day it was arranged to be paid. Its a predatory company with horrible customer service
    • Review from Beth S

      1 star

      16/05/2024

      This company is predatory to say the least. I have been dealing with them due to fraud and they deny that the charges are fraudulent. Asked them to show me where I signed any contract (my banking info had been stolen), and they told me to get back on track. **************** rep accused me of lying and I deal with a different employee each day. Hope your fridge breaks Preet, ******, and ******.
    • Review from Ashlyn S

      1 star

      26/04/2024

      Horrible company stay away.The direct payments have not come out of my account once since getting the loan. Been paying (extra) through e-transfer every two weeks, on time!Been getting ********** emails every two weeks. *********** to take me to collections for money they already have.They deposit the e-transfer then seem to forget about it. Very poorly run operation
    • Review from Chloe W

      1 star

      23/04/2024

      impossible to get a hold of, my account manager does not want to answer emails, I only get paid once a month so I am trying to move my payments but no one is responsding to any emails and I keep getting charged a 50 dollar extra fee
    • Review from Glenn A.

      1 star

      08/03/2024

      This company is a *****. I made extra payment to my account to lower my principal amount. After several attempt contacting support specialist to check my account they were not able to solve my problem and theyre still investigating. I wish i could pay this off and never use this service again.
    • Review from Nick L

      1 star

      24/11/2023

      I took out a loan several years ago from this company. I had just contacted them to take another loan out. They had informed me that I had not paid my bill off from the original loan which is a lie they also said my bill was in collections, which is another lie. They say I owe $175 on a $300 loan. They had a promotion of borrowing $300 and paying it back within 90 days for no fees to be charged. I did this and they still continued to rack up money that they say I need to pay. This company is not to be trusted and I would not borrow from them again. If anything I'm going to have the New world order and Illuminati shut them down for stealing from people and fraudulent claims
    • Review from David L

      1 star

      19/09/2023

      My account was hacked and my email was changed so now I have no access to my account there is no customer service and my bank account is being withdrawn
    • Review from Kimberly P

      1 star

      01/06/2023

      Had 3 prior loans several years ago with no issues but time was a extreme stressful experience. Spent more than a hour with 2 reps asking for unusually personal info such as account numbers and login information, pdf reports of all transactions. Afterwards transferred to a third who insisted on the same info again. I felt as though they were invading my privacy. My account has not changed and was not willing to supply login info or continue any longer with their foolish waste of my time. They don't even deserve 1 star.
    • Review from Les H

      1 star

      30/05/2023

      They offered 20 dollars to sign up with ******* no strings attached, I signed up and got nothing. They claimed that I did not meet their criteria. As soon as I can find a way out of the mini loan, I am done with this company.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.