Business ProfileforGrantMe Education

The day I had my first call at GrantMe on December 14, 2022 with ***********************. At first everything was working accordingly, but my mom had told me she found GrantMe a scam, as her friend was facing complications with the business. We had no idea that we would be the ones up next. I went on to cancel my membership with GrantMe on January 9. My first email to attempt civilly to get a refund was all the way back in January 10, I had *****************************, a student success specialist, reach out to me first and there were numerous emails being sent out, I was looped into a hole leading me all the way to May 24, because of a misinterpretation on their end as they told me that they werent aware that my account was deactivated and they set me up with a call with a Customer Success Specialist. By now it was too late to receive a dispute from the bank. I still attempted to fight for my refund as my family has to support 5 children and GrantMe had scammed $2,000 worth of my families money. Through the various emails coming back and forth, rather than addressing my complaint, I had them attempt to push on more courses for me, and it was a constant back and forth. I had been scheduled in for a call and there were multiple errors with that. I finally received my call on May 25. I was able to speak to *********************** who told me on the phone that a refund to my first payment, $2,000, was GUARANTEED but as emails went by they had told me that the most theyre willing to give me is $487.90. They keep running me into loops and reiterating what I had said, it is too late to get a deferral from the bank now. I just want my money back. I was lied to and am so disappointed and disgusted by the scam this has been to not only me but my family. I want a compensation for the time I lost and I want to reveal the dishonesty of this business. After the stress and loop holes endured, I am looking forward to a complete $2,000 refund as promised on the call.