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          SNAP Financial Group Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileSNAP Financial Group Inc.

            Consumer Finance Companies
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Current Alerts For This Business

            Out of Business:
            According to information in BBB files, this business is no longer in business.

            Additional business information

            Additional Info:
            On October 4, 2023, FinanceIt Canada Inc. acquired SNAP Financial Group Inc. and moved the head office to Ontario. For more information about this business, please see https://www.bbb.org/ca/on/toronto/profile/consumer-finance-companies/snap-financial-corporation-0107-1180328.
            See all additional business information

            Contact Information

            2400 8 Spadina Ave

            Toronto, ON M5V 0S8

            Visit Website
            (866) 475-9184

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            SNAP Financial Group is focused on being a fast, fair & friendly payment solutions partner. They support this statement by providing quick approvals, reasonable and responsible interest rates, and a supportive customer experience.

            Business Details

            Headquarters
            2400 8 Spadina Ave, Toronto, ON M5V 0S8
            BBB File Opened:
            19/2/2009
            Business Started:
            1/5/2005
            Business Incorporated:
            14/7/2004
            Type of Entity:
            Corporation
            Alternate Business Name
            • SNAP Home Finance
            Business Management
            • Emmet Brewer, Executive Officer
            • Samantha Deokinanan, Manager of Customer Care
            • Stacy Randell, Director of Operations
            • Geoffrey Belsher, Director
            • James Dunbar, Director
            • Lawrence Krimker, Director
            • Hin King Tai
            Contact Information

            Principal

            • Geoffrey Belsher, Director
            • James Dunbar, Director
            • Lawrence Krimker, Director
            • Hin King Tai

            Customer Contact

            • Emmet Brewer, Executive Officer
            • Samantha Deokinanan, Manager of Customer Care
            • Stacy Randell, Director of Operations
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/12/2023

            Complaint Type:
            Billing Issues
            Status:
            Answered
            I obtained a loan from Snap Financial for $6179.25 with an agreement interest would not start until payments in May 2022. I paid $1700 before payments began so interest should have started at $4479.25 at ****%. for a total of $4958.50 owing. I have paid a total of $5700 to date. My invoice is showing I still owe them $1142.78. Total with interest should have been $6627.15 - 5700 paid = $927.15 balance owing. I have tried to call the company multiple times and the customer service agent could not answer my questions, put me on hold and hung up the call. I have tried calling back and each time my call is ended before it is answered. I have emailed the company and do not have any response. My invoices do not make any sense as they remove a payment of $200 on the 6th of each month yet the invoice only reflects $73.67 being paid. The customer service is always rude and not my first experience with not being able to get someone on the phone so I can ask questions about my loan.
            Read More

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Colleen W

            16/04/2024

            My daughter installed a Heat Pump from **************** in London. She put her house up for sale and they had used SNAP for financing The buyer was willing to take over the financing and SNAP refused after all purchase agreement were signed. Therefore she will be suffering a loss of $13,000. The reason she sold was because she could no longer afford the home If she would have known this she would have taken a lower offer and paid it off herself
            Read 2 More Customer Reviews

            Local BBB

            BBB serving Mainland British Columbia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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