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Find a Location

iCollector.com has 1 locations, listed below.

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    Business ProfileforiCollector.com

    Online Auctions
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 31/8/2021

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    103 2071 Kingsway Ave, Port Coquitlam, BC V3C 6N2
    BBB File Opened:
    23/5/2014
    Years in Business:
    27
    Business Started:
    1/1/1997
    Business Incorporated:
    16/1/2009
    Accredited Since:
    31/8/2021
    Type of Entity:
    Corporation
    Alternate Business Name
    • ABC Live Auction World Ltd.
    Business Management
    • Thorsten Bonn, President/Director
    • Dinesh Bali, COO
    • Kristina Kolodiazny, Digital Marketing Specialist
    Contact Information

    Principal

    • Thorsten Bonn, President/Director
    • Kristina Kolodiazny, Digital Marketing Specialist

    Customer Contact

    • Dinesh Bali, COO
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    13/12/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    This company hosts several auction companies for bidding. I experienced major ***** in a bid I had made and iCollector did absolutely nothing to try and help resolve the matter. **** *** **** ****** repeating the same information over and over. They insist that I bid 3000.00 in error for an item that was worth 50-75 dollars. I know for a fact I placed a bid for 30.00 dollars. Somehow, somewhere, my max bid was changed from 30.00 to 3000.00 and no one is taking the blame. ***** ******* ******* tells us to call iCollector to resolve our issue and iCollector says we have to go to ***** *******s Auction without helping me or giving me any information I ask for. I asked for the bidding history on the Item I supposedly won for $2000 and they refused to give it to me, telling me I need to get that information from ***** ******* Auction, and the girl literally told me they probably wouldn't give me that information. iCollector is the HOST, they should also have that history. iCollector needs to actually help out the people making purchases online. They are protecting the auction company and not their consumers. I have been bidding in auctions for years and never experiences such poor treatment. SOMEONE changed my bis and ALSO DROVE THE BID UP TO $2000.00 for an item literally listed on iCollector's site worth 50-75 dollars. Why would anyone bid thousands of dollars for an item that is worth ********** nothing? iCollector claims someone else one the bid, and called to cancel, having me win out of default. They also did not answer my call or emails prior to charging my card on a SUNDAY. I have already disputed the charge and submitted a claim against them with British Colombia Consumer complaints. They must be in cahoots with ***** *******s Auction.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John R

    5 stars

    13/11/2023

    I have bid on auctions hosted through iCollector and have found their website to be easy to navigate. It gets me to the auction I want with a single click. Also, it makes me aware of upcoming actions in many fields of collectibles that I am interested in.

    Local BBB

    BBB serving Mainland British Columbia

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