Additional Information for Crono Lock Ltd.

• Rory Conn, Director

Principal

• Rory Conn, Director

Customer Contact

• Rory Conn, Director

Langley, Surrey, Delta, White Rock, Abbotsford, Maple Ridge, Mission

• Abbotsford, BC
• Agassiz, BC
• Chilliwack, BC
• Harrison Hot Springs, BC
• Hope, BC
• Langley, BC
• Mission, BC
• North Bend, BC
• Surrey, BC
• Yale, BC

• AYMENT METHODS AND PAYMENT POLICIES
  For all on-site sales and services, we accept: Credit, Debit, or Cash. Payment is taken on-site at the time of sale. We DO NOT accept cheques for any sales under $1000.00 CAD, and only for commercial accounts with a positive payment history over at least one year. All invoices must be paid in full within thirty (30) days. After thirty (30) days a $120.00 CAD late fee will be applied to your account. At that time no further services will be provided until your account is settled in full. We want to keep our pricing fair and reasonable, we won’t be able to do that if we’re wasting our time hunting you down… and we will. Late payments for CX5 High Security Clients may result in termination of your CX5 membership benefits.

• ON-SITE SERVICES RETURN POLICY
  We accept returns on eligible items that are defective within 30 days, with proof of defect. Items that are damaged or wear out due to excessive or improper use will not be accepted for refund or credit. After 30 days, a credit may be offered on a case-by-case basis. Please contact us if you experience quality issues with your purchase beyond 30 days.
  PLEASE NOTE: All Special Order items are non-refundable. We are more than happy to procure and install your obscure hardware, but we cannot offer a return or exchange for hardware we will never sell again. In cases of factory defect, please contact us so we may work towards an amicable resolution.
  
  LOCK SHOP RETURN POLICY
  We accept returns on eligible items that are defective within 30 days, with proof of defect. Items that are damaged or wear out due to excessive or improper use will not be accepted for refund or credit. After 30 days, a credit may be offered on a case-by-case basis. Please contact us if you experience quality issues with your purchase beyond 30 days.
  
  PLEASE NOTE: All high security locks are FINAL SALE. No returns, or exchanges will be offered for high security locks due to the nature of the item. In cases of factory defect, please contact us so we may work towards an amicable resolution.

• Ministry of Justice - Security Programs Division
  PO Box 9217 Stn Prov Gov't
  Victoria BC V8W 9
  Phone Number: 1 855 587-0185 (press option 1)
  https://www2.gov.bc.ca/gov/content/employment-business/business/security-services/security-industry-licensing
  [email protected]

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