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Find a Location

Interlock Industries (B.C.) Ltd has 1 locations, listed below.

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    Business ProfileforInterlock Industries (B.C.) Ltd

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 14/4/2021

    Years in Business: 40

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    9969 River Way, Delta, BC V4G 1M8
    BBB File Opened:
    19/2/1998
    Years in Business:
    40
    Business Started:
    6/7/1983
    Business Incorporated:
    6/7/1983
    Accredited Since:
    14/4/2021
    Alternate Business Name
    • Interlock Roofing Ltd.
    Business Management
    • Mark Andrew Wenzel, Director
    • Todd Jones, Manager of Installations
    Contact Information

    Principal

    • Mark Andrew Wenzel, Director
    • Todd Jones, Manager of Installations

    Customer Contact

    • Todd Jones, Manager of Installations
    Additional Contact Information

    Fax Numbers

    • (604) 953-1001
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    22/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Hello I was advised from Interlock Metal Roofing when I bought my house from previous owner that my home lifelong warranty would be applied I bought my home in 2010 The previous owner put roof on in **** as per documents but no date signed on invoice policy. I contacted the company today and talked to ******. He could not provide me with that warranty from ****. The paint on my metal roof is peeling and I asked him to fix this issue. He was quite rude not able to give me a previous warranty and to only go by todays warranty. The customer service was horrible as it states that its a lifetime warranty on this roof. I would like the company to repair it as per their policy. Its a small fix as its not peeling on the entire roof and feel they are responsible to repair this. Thank you
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ken S

    5 stars

    03/04/2024

    Great product, great service, 100% satisfied. From the time I requested a quote online until a new dark charcoal slate style roof was installed on my house was under a month. A little luck on my side helped as it was a smaller, more simple job and done before their usual busy time of year. The entire Interlock team Senior Factory Representative, Installation Manager, Administrator, and Install Crew truly impressed me through the entire process. Money well spent. Thank you!

    Interlock Industries (B.C.) Ltd Response

    04/04/2024

    Thank-you *** for the kind words. We are grateful for your business and are glad you are enjoying your new Interlock roof. Should you ever have any questions or referrals please feel free to reach out to us. Sincerely, Todd J****

    Local BBB

    BBB serving Mainland British Columbia

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