ComplaintsforUrban Vista
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Complaint Details
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Initial Complaint
17/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
They started working at my place in March, 2022, and it's already January, 2023, there are still missing handles. For the drawers they installed, they only lasted a few month before they start falling off. The wall where is connected with the cabinets cracked already, I am really afraid they are gonna fall on me. To make everything worse, they have the worst after sales service. No one at their company takes any responsiblity and cares about their products. They barely answered calls, the manager asked me to find their owner while the owner didn’t answer any message or calls.Business response
02/02/2023
We have contact the customer solved problems, and customer is happy and said will contact BBB to withdraw the complaine, if the customer did not contact you, please contact customer to verrify.
Thank you
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Contact Information
2929 Barnet Hwy
2130 Coquitlam Centre Mall
Coquitlam, BC V3B 5R5
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.