Business ProfileforSmart Start Canada

The complaints come from the way the company is run and what you have to deal with. The program is set to keep you from consuming alcohol and not being able to drive your vehicle and there is no problem with this. I do not part take in the consumption of alcohol anymore and knew I was not going to have any problems with any of the readings. When I first installed the device, I had to pay a lot of money to travel to the nearest location to get it installed. When I first did my interview a lady was nice and I got everything taken care of to get it installed. One question she did ask was do you want the feature smart Idle. I just said sure if it's free then I will take it. I found out that it was not free. I asked on my first calibration if I could take it off and he told me that I would have to call it in and get it taken off. So when I got home I called in and said okay we will take it off. Fast forward to the second calibration and it was still on there and the technician that was doing the calibration said he could not take it off and had to call it in. I did this at every calibration and every time I had to keep paying for something I did not want. I moved the device from one vehicle to another and started using the new vehicle. There was an incident that came up on the device a day after it was moved and I had to pay 60 for it. It wasn't a positive or anything like that and they told me they would look into it and get back to me. When I went to uninstall my device, they told me that because of the date from 3 days before I had to do the installation I owed them another month including the feature that I didn't want. what got me was that they didn't log anything and told me I had to call in and create a note for what I was talking about. I did this all the way through. They told me at the uninstall I would be reimbursed, I called in and they just told me no. Crooks, and because the **** and the ******** government support this, it makes them the same way.