19 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Weston P
5 stars01/04/2024
I don't usually write reviews. But this time I want to share my experience with Canglow. They installed our windows in 2022 and the windows survived the frost in January 2023 quite well. But in 2024 1 of the windows started to freeze. I called Canglow office and they sent a service guy. He quickly fixed the problem window within a couple hours. In February we had freezing temperatures down to -30 and no problems with the windows! Another important thing is that they didn't charge me any money! This is nice! Excellent service and quick response to customers! Recommended!Review from Kateryna B
5 stars29/05/2023
Ordered windows from Canglow earlier this year - sales rep was very helpful and clear of the timelines for delivery and installation. Prices were very reasonable. Installation was quick and professional, windows look great! The receptionist was very helpful as well and gave us updates along the way. Would recommend!Review from Ej A
1 star19/05/2023
Canglow windows and doors installed doors and windows to our place but forgot to give me a Energy Star stickers for my door. I called them several times and told me that their doors dont get a sticker because its not tested in the factory. But before i buy the doors and windows to them they told me that their doors and windows are Energy Star Certified and will qualify for the greener home *********** They are even advertising it in public and online. These people are lying to get sales even their products are not qualified. I keep calling them several times but still not helping me, i turning like a ping pong ball between sales rep and the main office. I dont recommend this company at all because of this incident unless they gave me the stickers that i need for my doors. PLEASE BE AWARE.Review from Royce L
5 stars18/05/2023
I recently had a couple guys come and do a window installation and what can I say the service was great and the job was done quickly, I will make sure to use these services in the future.Review from Takhtarova O
5 stars05/04/2023
We went to Canglow for a cost estimate on replacing the windows in our house. We really liked the attitude of the manager, who explained all the details and helped us choose the right windows and financing options for us. We ordered 12 windows and 2 exit doors at once and were completely satisfied with our choice of company. I recommend Canglow to all my friends.Review from Jerry G
5 stars22/03/2023
It's a great team and a decent product!!!!What's surprising is that the process is set up on all levels. Managers know their job 100% and installers clearly work for more than a year. We would like to order a couple more doors from Canglow. Last time we didn't meet our budget)))))"Review from Safara D
5 stars21/03/2023
I never thought that choosing a front door would be such a difficult process. Such an abundance of options on the market and such questionable quality from many companies. And what can you understand from a picture in a catalog?I came to the Canglow showroom. There I was shown every bolt on their doors. That's what I understand - that's quality!As I understand it, they have their own production. What can I say, well done!Review from John C
5 stars12/03/2023
Canglow was chosen for our window and door orders. We checked out the competition by reading reviews and comparing prices. Because of the criticisms, we were hesitant to try it out. Still, their manager's presentation was impressive. As it turns out, our judgment in picking them was correct. Very much on schedule, the windows showed up. There has been a delay of two days in all of the events. Even so, this was still a significant improvement over the months we were told it would take by other businesses. The set up went well and without a hitch. All the windows and doors were installed in one day by two young guys. After clearing up the mess, they wished us well and left. The windows looked to be of high quality. Come winter, we'll know for sure. The whole total of my experience with them was entirely positive. This place has it all: high quality service, knowledgeable employees, and a pleasant experience overall. Now you have my endorsement for Canglow!Review from James H
5 stars11/03/2023
We ordered windows from Canglow five years ago when we lived in *************. Now we have moved to ******** and this is the second time we have gone to Canglow. There were no problems the last time. This time they did a good job too. What makes me especially happy is that they are always responsive and quick to respond to my requests.Review from Orla H.
1 star14/10/2022
Ordered windows and doors from this company, we have issues with the windows as the seals have broken already and moisture is in between the panes of glass. I have been trying unsuccessfully for a year to get this resolved.I have called and emailed about 20 times and have been fobbed off So much for a 10 yr warranty!
Customer Review Rating
Average of 19 Customer Reviews
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