Business ProfileforYellow Cab

I had called a cab through WCB and was provided with services from Cab **** ****** ** on 31st Oct @ approx. 2pm. I have taken yellow cab many times. I am not argumentative or disrespectful person at all. I am a highly educated professional. During the ride ****** ** was making "small talk" and he got onto a subject concerning his family " sister -in law" and "cousin". He was very angry and talked about them being "beggars" and how the" people at the top make all the money and eat the small fishes". He started being unprofessional in his language and firmly told me " I dont want to talk about it". "STOP"!! I wasnt talking when he said "STOP". He was utterly rude. I told him to act professionally and speak with respect. He cut me off and was being very disrespectful. It was very clear "he was in charge". He pulled over and told me to get out of the car. He physically got out of the car and was walking towards the side that I was sitting and at this point I was scared because I thought he was going to harm me. I got out of the car and proceeded to call yellow cab to complain about him. I was left stranded in the middle of a very busy intersection.I spoke to a person called **** almost immediately who said I was the one being argumentative. How can yellow cab make this judgement call without out hearing my side? Then **** told me to "shush". I asked if calls are recorded. He told me yes. Great. Yellow cab needs to hear this conversation on 31 Oct 2022 @ approx 230pm. Its so easy for yellow cab to blame customers! However this is not always the case. ****** ** is a mentally unstable person that needs help. He has put his passengers at risk to the point of harming them in my opinion. Yellow cab needs to understand that its not always the customers fault and yellow cab drivers especially in this instance have taken advantage of the situation. This is unethical. I will continue to proceed with any complaints against Yellow cab and I had to eventually walk home!!!!