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Find a Location

Worry Free Plumbing & Heating Experts LTD has 2 locations, listed below.

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    Customer ReviewsforWorry Free Plumbing & Heating Experts LTD

    Plumber
    Multi Location Business
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    View Business profileBBB accredited business

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    8 Customer Reviews

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    • Review from Peter K

      1 star

      18/03/2024

      This company is a SCAM!!! They do not pay their bills. They stuck ** for thousands of dollars. Please stay clear of this company, They don't list any address which allows them to scam you and they also paid for ****** reviews which is why they look credible.
    • Review from Lusa D

      5 stars

      09/05/2023

      I called due to a water leak and it was a great experience. It all started with dispatch who were friendly and efficient. I received service quickly and my tech ***** was awesome. He was knowledgeable, friendly and extremely helpful. He fixed my issues quickly. I also booked him to come back for another issue which he again fixed quickly and efficiently. I would recommend this company and I will definitely be a repeat customer if a plumber is needed. Thanks ********************** Free **********************

      Worry Free Plumbing & Heating Experts LTD Response

      10/05/2023

      Thank you for the review! I will let ***** know!
    • Review from Gkenn R

      2 stars

      14/10/2022

      I used this company for all my plumbing. I had a bidet seat and new toilet installed a few months back, after a few months it started to get loose. I called someone from the company, left a message, told him in that message about this left my number and a please call me back. No call back. Today, I walk into the washroom and see water on my floor and I can see where it leaks from the toilet seat. I just called worry free to get a service call. I get we can be there tomorrow it was in the am sometime I can not recall the exact time. i said but I have a leak now I then get thats the best i can do this to me is really bad customer service. I think I may have warrenty on that seat, but i am so ****** that i will eat the cost of a new one just for spite. Really poor way to handle this problem. I understand about being busy, but an emergency even if it is a slow leak (in my experience slow leaks all become fast ones sooner or later) and this is what i get, So, I called Romaniuk, who will be here today

      Worry Free Plumbing & Heating Experts LTD Response

      15/10/2022

      Dear *****,Firstly, I'm sorry to hear about your disappointment.I've reviewed our call logs. I can only find the one call back from you, and that's from yesterday. I'm not sure where you left the other message for a call back, but it doesn't appear to have been to Worry Free dispatch.Upon listening to the tape, it appears that you hung up on the dispatcher before she could finish her sentence.We were able to book you a call within 24 hours of your inquiry. If we had had a cancelation or if a technician had finished his call early, we would have called you back to help you sooner.Thank you for your feedback.
    • Review from Patricia B

      1 star

      19/09/2022

      I had these people out to install a sink, hookup garbage disposal and dishwasher which they had to go through the floor across and up through the sink area floor, water lines were already up to the sink, they hooked the cold water blue line to dishwasher until my husband saw that and informed him it had to be the red line. We had brand new cupboards put in this was all just hook up.Theyre installed my microwave and got it to close to the edge and my new cupboard door rubs on the microwave so we have to redo it.The invoice has false information these items were all removed before they came as the cupboards were new Remove existing facets, remove and disposal of old dishwasher supplies, remove existing piping,We had all the supplies for them to install except black pipe under sink.They said power hookup for garburator which they cant do we needed an electrician.I contacted them twice and the second time she asked me if I was finished and hung up on me.The total of invoice is $1766.21, and 9 hours to do the job.I have been advised it should not have been anymore then $500.00 to do this job, and 5 hours *** to do the job.Not thinking I should not have paid them.Thank you
    • Review from Nik

      5 stars

      23/06/2021

      I've had Worry Free out to the house several times and I have been very happy with their work. They fixed my hot water heater and installed a sink and a dishwasher for me. I also joined their never worry program. The plumbers were neat and polite and very knowledgeable. I recommend them highly and I'm happy to be supporting a local business.
    • Review from Randy J

      5 stars

      18/06/2021

      Of all the plumbing companies I've had to deal with Worry Free is the best company by far. I have never felt that the technicians were trying to push for more expensive solutions. Local edmontonians working for local edmontonians. I wouldn't trust any other company to work my my family's house
    • Review from Judy H

      5 stars

      17/06/2021

      Pleasant young man, came quickly and did a speedy job. And showed me the damaged line where the leak was at. Replaced whole line, so all is well again.
    • Review from Isabelle L

      1 star

      03/05/2021

      I called Worry Free Plumbing and asked what the charge was to have someone come out to give me a quote for some service maintaining my water unit. They told me it is only 36$ to have a truck come out to see me. I asked about descaling my unit and filling the Axiom box. They came and charged me 36$ to come to my house, then they charged me a $95 diagnostic fee (even though I told them what I wanted done), and then charged me $300 to descale and they forgot about my Axiom box. When I called to have them come back to fill the Axiom box, they told me they can come and fill it for free only if we sign-up for a $125 full home service with them. I called a different company and I was much happier with their services. Don't call Worry Free Plumbing & Heating unless you don't care about spending money for nothing.

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