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Find a Location

True Payday Loan has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • True Payday Loan

      Edmonton, AB T6J 3S4

    • True Payday Loan

      Manulife Pl 3400-10180 101 St Edmonton, AB T5J 3S4

    • True Payday Loan

      3400 - 101 St Manulife Place Edmonton, AB T5J 3S4

    • True Payday Loan

      3400 10180 101 St Edmonton, AB T5J 3S4

    Business ProfileforTrue Payday Loan

    Loans
    Multi Location Business

    Current Alerts For This Business

    Alert:

    Customers are encouraged to contact their local regulatory agency if they have dealt with this business, and verify if True Payday Loan is licensed to operate in their area.

    According to City of Edmonton Business Licensing no business by the name True Payday Loan (Credit Montreal 500) is licensed to operate at the address provided on either website.

    Customers who have received loans from this company allege that they have received multiple harassing phone calls regarding the repayment of their outstanding loan.

    On December 16 2016, BBB contacted True Payday Loan (Credit Montreal 500). As of Today BBB has not received any response from True Payday Loan (Credit Montreal 500).

    BBB would like to remind consumers that lending rates of more than 60% APR are not permitted in Canada, unless it is for a payday loan. A Payday Loan may not exceed 62 days. True Payday Loans does not appear to provide payday loans as the lending period is too long. Non Payday Loan lending rates that exceed 60% APR are considered criminal and should be reported to the police.


    At-a-glance

    Customer Reviews

    1/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    19 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    True Payday Loan has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • True Payday Loan

        Edmonton, AB T6J 3S4

      • True Payday Loan

        Manulife Pl 3400-10180 101 St Edmonton, AB T5J 3S4

      • True Payday Loan

        3400 - 101 St Manulife Place Edmonton, AB T5J 3S4

      • True Payday Loan

        3400 10180 101 St Edmonton, AB T5J 3S4

      Location of This Business
      Edmonton, AB T6J 3S4
      BBB File Opened:
      11/5/2015
      Number of Employees:
      1
      Alternate Business Name
      • Credit Montreal 500
      Business Management
      • Steve Dufour, President
      • Customer Service
      Contact Information

      Principal

      • Steve Dufour, President

      Customer Contact

      • Customer Service
      Additional Contact Information

      Fax Numbers

      • (438) 800-3662
        Primary Fax

      Email Addresses

      Industry Tip

      BBB Tip: What to consider when researching personal loans

      Customer Complaints

      19 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      31/01/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      A friend used me as a reference for this loan shark company and I guess defaulted on their loan and now they call me every day harassing me and demanding payment for a debt that isn’t even mine. They also tell me my friends name, loan amount, that they have defaulted which is a breach of the privacy act of Canada and they swear and yell at you. They are legit wise guys or something. I don’t even have any business with them and they threaten me for payment against a friends debt. I asked for the license of which province they’re registered in, they hang up. I ask them the business name they hang up. I’ve told them 100x to remove my name I don’t owe them anything and yet they still call.
      Read More

      Customer Reviews

      15 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Michelle N

      1 star

      06/06/2023

      No stars if it would let me. Absolute scum of the earth this company. They spewed awful Verbal abuse, illegally obtained my banking information, jammed the phones with robo-callers at my place of employment for 2 days. If I didn't work with such an amazing employer, I am confident I would have lost my job. This was all back in 2020.I ended up filing for a Consumer Proposal, just to get away from these freaks. (If you find yourself at this point, I highly recommend ***************** Super kind and sensitive to your situation)So here we are, 3 years later and I open my Gmail today to find correspondence, from none other than *********************** ... asking if I would like to re-new my loan. HA. NO.FRICKEN.WAY.Stay away people. Far away. If you absolutely need to borrow funds, use a more well-known company such as Cashco, iCash etc. Better yet, ask family or a close friend.

      Local BBB

      BBB Canada's Northern Capital Regions and Quebec

      BBB Reports On

      BBB reports on known marketplace practices.

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