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          Alberta Blue Cross has 1 locations, listed below.

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            Business ProfileAlberta Blue Cross

            Health Insurance

            Additional business information

            Additional Info:
            Additional phone number are to be used as follows: (780) 498-8000 Customer services (Edmonton and area); (780) 498-8550 Employer group plans (Edmonton and area); (800) 661-6995 Customer services (toll-free); (800) 394-1965 Individual health plans (toll-free)

            Contact Information

            10009 108 St NW

            Edmonton, AB T5J 3C5

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            Email this Business
            (780) 498-8000

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Years in Business: 76

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            10009 108 St NW, Edmonton, AB T5J 3C5
            Email this Business
            BBB File Opened:
            1/1/1975
            Years in Business:
            76
            Business Started:
            31/3/1948
            Type of Entity:
            Corporation
            Number of Employees:
            1200
            Business Management
            • Brian Geislinger, Vice President of Business Development
            • Gabriella Aparici, Executive Assistant
            Contact Information

            Principal

            • Brian Geislinger, Vice President of Business Development

            Customer Contact

            • Gabriella Aparici, Executive Assistant
            Additional Contact Information

            Fax Numbers

            • (780) 498-8096
              Primary Fax

            Phone Numbers

            Email Addresses

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            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/01/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Dear, Sir/Mam my name is **** ******* i have *** **** insurance and my wife ***** ******* has Alberta Blue Cross. on Jan 8th 2023.we went vision test shop called Eye Optix in horizon mall, ****** . we paid the $190 for both $95 each of us. When i claimed my bill *** **** refund me $76 only for my self and for my wife they informed -I have to go first Alberta blue cross then rest of money *** **** will pay so i submit my self and my wife claim to Alberta blue cross. they refused to help me & said we cant do anything about it. The blue cross customer service officer told me Alberta blue cross has nothing to do with Eye Optix any more so they declined my receipt and they saying before i go for shop like this (Eye Optix) this thing i should cross check with them. I explained them how do i know when *** **** is ready to pay but Alberta blue cross refusing it's too confusing to me . Now just because my wife has blue cross insurance, *** **** is not able to assist on her bill. I am really upset with the service - he never said what need to be done next, he kept saying we cant help.
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            Read 1 More Complaints

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            BBB Canada's Northern Capital Regions and Quebec

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