ComplaintsforAlberta Eavestroughing Installations
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Complaint Details
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Initial Complaint
09/08/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I engaged Alberta Eavestroughing in the summer of 2020 to replace my eavestroughing. They were slow to respond which I attributed to the pandemic. In early April 2021 they arrived to complete the job but then only did half the job and I send many e mails asking them to return to finish which they did in early may. However they did not replace a downspout and had to be contacted again. They returned to do this in mid may and send me the invoice which I paid. However I then noticed that there was still a downspout that had not been replaced and a piece of eavestroughing left in my side yard. I contacted them in early July to point this out and received no response despite emails to my contact, **** ******, phone messages and an e mail to their website. On July 14 I was told that someone would be there to complete the job. No one arrived and since then I have had no response to several e mails asking for the job to be completed and the piece of eavestroughing removed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.