Business ProfileforExtensionist Salons Inc.

I had my first consultation on June 14 of this year. I had tried the vitamins, shampoos, injections and nothing was working for my Alopecia. I was less than a year from my wedding and wanted to feel like myself. Consultation went fine, I only wanted one row due to a pattern of chronic migraines and not wanting to carry extra weight. I was shown the pricing list and told it would cost $390. As I was paying the deposit, the cost went up to $490 because there had been a price increase that she forgot about. On June 30 I had them installed, I was happy to see my head full of hair once again. When paying the remaining balance, I was shocked total price came to $802. On July 3 I reached out to the extensionist as I was having chronic migraines and told that can happen when the beads are close to the temples. I was asked to come back the following week to loosen the beads. It was decided to cut the extensions near my temples back. On July 12 a large chunk of extensions came out - I contacted the extensionist and was told it may have been nicked while cutting. On July 21, I contacted her again about options. I wanted to know how easy it would to remove them and turn into clipins - we spoke the following week and she advised clipins wouldn’t make a difference because the clips are quite heavy and cause pressure on the scalp. We decided not to tighten the beads as much. The next day, the entire left side of my extensions were falling out. I contacted the owner asking for some sort of answer, some sort of compensation or refund for this absolute waste of my time, money and energy. After many emails later, I was given the only option to once again turn them into clip ins which I was recommended by her staff not to do) I advised this was not an option for me. I was asked to come in two weeks later so they could see what was going on. I cannot think of anyone that would go on with half of their hair falling out, let alone for two weeks. I have received no reply, refund, etc.