3 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Sadiq T
1 star05/03/2024
They provide Car ************************ which is advertised as if you sign up by 3rd March 2024 you get 100 bonus miles each month however thats where the grey area is no where does it state if you had to cancel and reinstate before the promotion deadline what happens. I ended up losing on 100 bonus miles as there was no mention of this being a one time promotion. **************** is really bad they wont even provide a managers name apparently they are not allowed to give away the name of the manager or pass on your phone to them so basically there managers dont talk to customers. Which I found it shocking that this is happening in Canada. They certainly lost a customer and will many more with this attitude. Perhaps they dont care about it.Review from Kyle G
1 star04/11/2022
Fraud they stole my money and have not given it back and this is the story I paid for my gas and a fleet card I went in the store to buy product with my debit card I paid at the interact machine it said approved I told to tell her I don't need a receipt cuz I get an email I walked out the store they started yelling at me in front of a crowd of people to inform me I didn't pay I said the lady I did pay it made me pay again I walked up to my truck I checked my phone I got two emails that I made two payments I checked my bank account online I proceeded to call my bank to find out that I yes I was billed twice a walk back in the store shoulder this information and she basically said nope and I don't care call Shell I said you double billed me and she said no I said the bank has confirmed you double billed me and I have the two transactions after phone calls and emails for 4 days I have yet to get my money back ***** **** ***** ** ***** and have yet to give it back to meReview from Rory M.
1 star24/10/2021
Hello Im ***********************. I shop at a local shell for two years now. I buy milk bread cigarettes pop. I spend **** a year there. The last week has been weird. I ask for a bag to transport my purchase. They ow throw a bag at me and say next. Today was my last purchase with them. Im taking my business elsewhere. Its rude and insulting to do what the East does. This is Canada. Built on service and respect. Leave my country alone.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.