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Find a Location

Haley's Metal Shop, Inc. has 1 locations, listed below.

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    Business ProfileforHaley's Metal Shop, Inc.

    Heating Contractors
    BBB accredited business

    Current Alerts For This Business

    Special Notice:
    This business has additional information regarding one or more of the following; Accessibility, Brands Sold, Price Range, Delivery, Estimates, and up to 40 other things about this business. Read the information here.

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 4/5/1991

    Years in Business: 107

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Haley's Metal Shop, Inc., also known as HMS, offers heating and air- conditioning systems, hot water and warm air systems, complete design and installation, and 24-hour service for commercial and residential customers. They also offer computerized heat loss and gain services, ventilation systems and kitchen exhaust systems. A majority of their sales volume is commercial and industrial sheet metal and HVAC work done at the sub-contracting level. They also have a service department that installs and services residential and small commercial heating and air conditioning equipment.

    Products & Services

    Metal reform, Heat Pump, Air conditioner, Furnace, Boiler, Geothermal heat pump

    Business Details

    Location of This Business
    539 Elm St, Biddeford, ME 04005-4318
    BBB File Opened:
    4/5/1991
    Years in Business:
    107
    Business Started:
    1/1/1917
    Business Incorporated:
    7/31/1963
    Accredited Since:
    4/5/1991
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    55
    Alternate Business Name
    • Total Comfort Services, Service Division
    • HMS
    Hours of Operation

    Primary

    M:
    7:30 AM - 4:00 PM
    T:
    7:30 AM - 4:00 PM
    W:
    7:30 AM - 4:00 PM
    Th:
    7:30 AM - 4:00 PM
    F:
    7:30 AM - 4:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Matthew Haley, Vice President
    Contact Information

    Principal

    • Mr. Matthew Haley, Vice President

    Customer Contact

    • Mr. Matthew Haley, Vice President
    Additional Contact Information

    Fax Numbers

    • (207) 284-9597
      Primary Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John E

    1 star

    08/24/2024

    At the advice of the ******* Metal Shop "sales person", I purchased, at a cost of nearly $10,000, a complete brand new A/C system in October 2022. I was told my system was over 10 years old, used a type of freon that was no longer being used and that my system had a leak which would be difficult to ******* was probably not smart on my end to agree to a new system at this time as you are most likely NOT going to use your A/C in ***** in October. So the system did not get used until the spring/summer of 2023. ONE SUMMER we use the system. July 2024 rolls around and it's starting to get hot (even in *****). We fire up the A/C and the system would NOT COOL the house. My "reliable" ****** system turns out to be not so reliable. ******* sends out a tech and he determines that the compressor has failed. AFTER ONE SUMMER?? Seriously????Don't worry the compressor is covered under the manufacturer's warranty. NO, my friends, WORRY. I receive a bill from ******* for over $700! Really because your product is faulty, I still am expected to pay for your labor? And folks, even the labor was inflated. The tech was not at my house for 4 hours, but that's what is on their invoice. They A/C filter, that I did not authorize the tech to change was charged at $107.74. Really? Because I checked ****** and the same OEM filter from Aprilaire was less than $200 for FOUR!Any reputable company would have said that there is no way a brand new ****** Air Conditioner compressor should fail after one summer of use. According to ************** website a compressor should last ***** years if properly maintained and 7-8 years if not properly ************* yourself a favor and find a different company to purchase your A/C system from, maybe one that actually stands behind their product. Nearly $10,000 for a brand new ****** A/C system and it lasts ONE SUMMER in ***** no less!??! Ridiculous!

    Local BBB

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