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Find a Location

Promax Supply, LLC has 1 locations, listed below.

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    Business ProfileforPromax Supply, LLC

    Machine Tools
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/29/2023

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Promax Supply is a family-owned eCommerce company that sells products in the areas of home improvement, health & beauty, and pet supplies.

    Business Details

    Location of This Business
    142 Franklin Street, Melrose, MA 02176-6024
    BBB File Opened:
    1/7/2011
    Years in Business:
    16
    Business Started:
    11/20/2007
    Business Incorporated:
    11/21/2007
    Accredited Since:
    11/29/2023
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    14
    Alternate Business Name
    • Gatzies
    • Acktify
    • ProMax Commerce
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Business Management
    • Mr. David R Ingemi, CEO
    • Mr. Turner Cobden, Manager
    • Ms. Jennifer Rabito, Director of Customer Care
    • Danielle Marchant, Director of Operations
    Contact Information

    Principal

    • Mr. David R Ingemi, CEO
    • Mr. Turner Cobden, Manager

    Customer Contact

    • Mr. Turner Cobden, Manager
    • Ms. Jennifer Rabito, Director of Customer Care
    Additional Contact Information

    Fax Numbers

    • (781) 620-1948
      Primary Fax

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/27/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I ordered 2 air conditioners for a total with shipping at a cost of $189 . I received 2 hammer drills that sell for $98 . When I contacted the company they said that they did not carry air conditioning units and could not fulfill my order. They said that the air conditioner was listed under a different product and that a return shipping label was attached to the email. Not only was there not a return label attached but why did they charge my account twice the amount of the product they did send me ! This seems like a scam to me and I cant get my money back because I cant return the item. They are selling on Amazon and ******* websites.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

    BBB Reports On

    BBB reports on known marketplace practices.

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