BBB Accredited Business Profile

Cimpress USA, Incorporated

Cimpress USA, Incorporated

(866) 614-8004

Cimpress USA, Incorporated

22 years in business
Headquarters
275 Wyman Avenue
Waltham, MA 02451-1200
Additional Email Addresses
  • bbb-us@vistaprint.com
Additional Website Addresses
BBB File Opened: 11/20/2001
Business Started: 01/01/1995
Business Incorporated: 01/27/2000 in DE
Type of Entity
Corporation
Business Management
  • Ms. Sarah Nash, Manager of Communications
Business Category
  • Graphic Printing
  • Check Printing
  • Decals
  • Posters
  • Printers
  • Flags
  • Invitations
  • Rubber Stamps
  • Promotional Products
  • Online Shopping

Products & Services
Photo Books , Announcements, Banners, Brochures, Bumper Stickers - Oval, Business Card Holder , Calendars , Car Door Magnets, Checks , Clear Adhesive Hangers, Envelopes , Flip Books , Flyers, Folded Business Cards, Folders, Gift Certificates, Gift Tags, Hats, Holiday Flat Cards, Holiday Folded Calendar Cards, Holiday Folded Cards, Holiday Postcards , Invitations , Keychains, Lawn Signs , Letterhead, Loyalty Cards, Luggage Tags, Mailing Labels, Mouse Pads, Mugs, Multi Purpose Labels, Name Tags, Note Cards, Notebooks, Ornaments, Pens, Postcards , Posters, Rack Cards, Rubber Stamps, Sticky Notes, Tote Bags , T-Shirts - Ladies, Wallet Calendars
Service Area
Global
Alternate Business Names
  • Vistaprint N.V.
  • Vistaprint
Number of Employees: 
4,600
Methods of Payment
  • Check
Refund & Exchange Policy: 
The business states they are committed to customer satisfaction. They will reprint or refund the cost of any product that fails to meet our customers quality expectations. The business states they guarantee that you will be satisfied with the quality of our products. If you are not satisfied with any product, please contact Customer Support within 30 days of receiving your order. If you have not received your order by the time it was promised, please contact Customer Support within thirty days from the date it was promised to arrive.
BBB accredited business

A+

Overview

Vistaprint manufactures and personalizes various items including business cards, magnets, stamps, lawn signs, posters, T-shirts, invitations, and more.

Let's socialize:

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Customer Reviews  are not used in the calculation of the BBB Rating.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Cimpress USA, Incorporated

Cimpress USA, Incorporated

BBB ACCREDITATION SINCE 09/29/2010

Customer Review Rating:

38%
60%

Composite Score: