Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Medway Oil & Propane has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Medway Oil & Propane

      37 Broad Street Medway, MA 02053-1120

      BBB Accredited Business
    • Medway Oil & Propane

      PO Box 343 Medway, MA 02053-0343

      BBB Accredited Business

    Business ProfileforMedway Oil & Propane

    Propane
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 8/29/1996

    Years in Business: 70

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Medway Oil & Propane is a full service fuel company specializing in the delivery of propane gas and fuel oil. The business also provides installation and service for heating and air conditioning systems, oil to propane conversions, and central & ductless air conditioning. If you have a need for anything in your home, we are the first call you should make.

    Products & Services

    Propane Gas, Fuel Oil, Diesel, Coal, Furnaces, Boilers, Heat Pumps, Water Heaters, Tanks, Central, Ductless Air Conditioning

    Business Details

    This is a multi-location business.

    Find a Location

    Medway Oil & Propane has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Medway Oil & Propane

        37 Broad Street Medway, MA 02053-1120

        BBB Accredited Business
      • Medway Oil & Propane

        PO Box 343 Medway, MA 02053-0343

        BBB Accredited Business
      Location of This Business
      37 Broad Street, Medway, MA 02053-1120
      BBB File Opened:
      8/29/1996
      Years in Business:
      70
      Business Started:
      5/1/1954
      Business Incorporated:
      10/11/1967
      Accredited Since:
      8/29/1996
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      21
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Jeffrey S. Mushnick, President/Owner
      Contact Information

      Principal

      • Mr. Jeffrey S. Mushnick, President/Owner

      Customer Contact

      • Mr. Jeffrey S. Mushnick, President/Owner
      Additional Contact Information

      Fax Numbers

      • (508) 533-4258
        Primary Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jennifer H

      1 star

      04/12/2023

      I'm not looking for any real kind of resolution to this but I feel very much obligated to record how poorly they backed up their own performance. For several months I've been reporting a smell of burning in my basement, including a very loud whining noise, and on each occasion they came to check it out they insisted they found nothing. Most recently I came home after them supposedly checking things to find a basement filled with a noxious burning oil odor and yet they still reported they found nothing. When I insisted they go back the next day again, they then found a broken exhaust fan that was causing the oil burning exhaust to back up into my home. Upon further conversation with the owner, *******, he basically told me it was my fault for not having cleaned the dust bunnies from underneath the machine, and that it was the same as going to the dentist, when they showed up "Suddenly it didn't hurt anymore" so to speak. I feel that I've gotten absolute discrimination as a woman, and as a renter. Unfortunately I am obligated to take my oil from these people by the legal language in my tenancy agreement, so I have no choice but to continue to do business with them. Frankly I'd rather stick needles in my eyes, but I need to make sure myself and my son are warm. If you can find another *********** in the area, I highly recommend them. This company makes their money off the backs of unsuspecting individuals.

      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.