Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Lasell University has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforLasell University

    College and University

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1844 Commonwealth Ave, Auburndale, MA 02466-2709
    BBB File Opened:
    5/16/2011
    Years in Business:
    173
    Business Started:
    1/1/1851
    Number of Employees:
    1
    Business Management
    • Mr. Michael B. Alexander, President
    Contact Information

    Principal

    • Mr. Michael B. Alexander, President

    Customer Contact

    • Mr. Michael B. Alexander, President
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/11/2023

    Complaint Type:
    Order Issues
    Status:
    Resolved
    My name is ************************* and I am reaching out regarding my outstanding bill for the *** program that I was in. I enrolled in this program last year and was told about a scholarship that I was going to receive. The scholarship was going to be $1500 and I would be responsible for the remainder which shouldve been ~$200. I was completely fine with that so I went ahead and did my first assignment for the class around 9/6/2022. Shortly after, I tried to log in to do a different assignment and realized that I couldnt on 9/11/2022. I messaged back and forth with *********************** and realized that there were some financial aid issues going on because the financial aid office had no record that I was supposed to receive a scholarship. My balance did not reflect what I thought it should be. I was actively trying to sort this out while class was still going on and I was still unable to be in the class. As of 9/13/2022, this still wasn't rectified with the financial aid office and I was about a week behind in class already. After this, I was told that I was dropped from the class and I was still trying to figure out the financial aid situation. I was then told that the scholarship that I was receiving was for the entire program whereas, I thought it would apply to my class that I was currently enrolled in. This was my first time hearing of this and I was already behind on my coursework. It did not give me much time to come up with a financial plan for the class. In my messages with *******, I was under the impression that this would be going toward my MGMT class that I was enrolled in. I then decided not to proceed with the class since I could not provide the money in the timeline that was needed for me to be in good financial standing. To my knowledge, this was the end of this for me. I spoke with my advisor and told her that I did not want to move forward but I would be in touch about rejoining the program in the future. I found out in September 2023 that sometime during this ordeal, I was added back into the class. I cant fully wrap my head around why I would be added back into a class that I was dropped from for being in bad financial standing. I have tried to reach out to the university multiple times about this and have received no response but yet I am still receiving a bill. Ultimately, I do not understand why I am being asked to pay the full cost of a class that I was dropped from within the first week of classes. I do not think I should be paying the same price as someone who completed the course and Lasell University has made no effort to rectify this with me.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.