3 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Elaine P.
1 star11/03/2023
They get no stars but had to press one.. we had a pick up reservation and because our flight was late coming in and no way to contact them from the plane ... they left us there and then blamed us for being late and not contacting them .. we called them as soon as we landed.. and was told oh they left because we weren't there how about going inside and ask is this flight coming in late..will never use them again.. .. horrible customer ********************** my the owners.. they take no responsibility..Review from Deb G
1 star10/15/2023
Horrible company. I was supposed to receive a refund 2 weeks ago for a duplicate charge. Never returns a text or a phone call.Review from Maria Z
1 star10/06/2023
I ordered a car service for a friend coming in to ****************** last Friday evening. I canceled at the car service and spoke to the owner. He told me that I would be refunded my money. In fact, he said absolutely we are a customer, caring company! I called him back to make sure that my ride was canceled because she received a confirmation saying that she was going to be picked up. I also wanted a confirmation from him that I was going to be refunded. I left him several messages and phone call voice messages . I still have not received my refund for the car service I cancelled. The person I spoke to was down right rude, nasty and unprofessional. DO NOT USE THIS COMPANY.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.