Business ProfileforHamlin's Marine

Purchased a used boat from ********. The business did an inspection and replaced a shifter cable before pickup. Also, added winterization to boat because it would not be used until spring. In spring when boat was launched, it immediately set an alarm for drive line fluid. Called the dealer next day was advised what type of fluid to use. Refilled fluid and it immediately leaked out and bilged into lake. Called dealer and asked if they would look at it. before proceeding to dealer had local shop look at for opinion, hoping it was minor and would not require towing to dealer. Was advised that dealer should have seen problem at initial inspection, as well as after replacing shifter cable, and also at winterization. Took back to dealer, was advised they would not cover and was given verbal estimate to repair. I offered to pay deductible, they declined. I offered to split cost, they declined. I removed from property and took boat to another repair shop for teardown and estimate ($3377.29). In the meantime, arbitration through AG's office was initiated. This process led to shop offer to pay half of their estimate (est $1500.00). In essence they offered to pay $750. of a $3400.00 expense. I said not enough. They offered to do the repair at their shop if I supplied the parts. The parts have been on backorder and recently arrived at the current repair shop in October 2023. I said I would not move from that repair shop, they could pay a portion or work something out with the shop, they did not respond. I have paid a portion to the new repair shop for their work. This boat has not worked for 1 minute without an alarm. The dealer should have recognized the issue from the start, but did not. I'm not confident that they would give me a good, safe, quality repair.