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Find a Location

Abe's Complete Auto Service has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAbe's Complete Auto Service

    Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/30/2014

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Abe's Complete Auto Service is an auto repair shop. The business services include but not limited to full auto repair on domestic and foreign vehicles, towing, body work, glass work and state inspections.

    Business Details

    Location of This Business
    317 Fresh Pond Pkwy, Cambridge, MA 02138
    BBB File Opened:
    6/22/2012
    Years in Business:
    14
    Business Started:
    7/16/2009
    Business Incorporated:
    7/16/2009
    Accredited Since:
    6/30/2014
    Type of Entity:
    Corporation
    Number of Employees:
    6
    Alternate Business Name
    • Abe's Complete Auto Service, Inc.
    Related Businesses
    Hours of Operation

    Primary

    M:
    7:00 AM - 7:00 PM
    T:
    7:00 AM - 7:00 PM
    W:
    7:00 AM - 7:00 PM
    Th:
    7:00 AM - 7:00 PM
    F:
    7:00 AM - 7:00 PM
    Sa:
    7:00 AM - 7:00 PM
    Su:
    9:00 AM - 9:00 PM
    Business Management
    • Mr. Elie Lakkis, Owner
    Contact Information

    Principal

    • Mr. Elie Lakkis, Owner

    Customer Contact

    • Mr. Elie Lakkis, Owner
    • Mr. Eddie Lakkis, Manager

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/19/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    In August 2022, while traveling between ************** and ******, I stopped at Abe's Complete Auto Service to repair a problem with my air conditioner. The repair was completed but I was told that I also needed to replace all four of my tires as they were bald. This was also done. When I returned to ****** and prepared to change to my winter tires in October, my mechanic told me that I would need to replace all four of my summer tires as they were bald. I had driven less than **** km. on the supposedly new tires that Abe's Complete Auto Service had installed. My mechanic suggests that there is no way that these tires had only **** km. driven on them. I believe that I have been the victim of fraud whereby used tires were sold to me as new with the idea that a customer passing through *********, ************* with ****** license plates would be highly unlikely to return to complain about the misrepresentation. I would like the price that I paid ($149.00 per tire) to be adjusted to reflect that fact that I was not dealt with in an honest and forthright manner.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Oisin D

    1 star

    12/01/2023

    We brought our ***** in to get our new tires mounted and the alignment done because the old tires were worn on the inside. A few hours later they told us we was all set and confirmed they adjusted the alignment. It turns out the car was still tracking badly and the new tires were starting to wear on the inside again, so we brought it back. The owner, ***, and his main man, both accused us of lying, but we could prove that they never touched the alignment. They never even put the car in the stall with the alignment machine. We didn't let them push us over and they eventually became more helpful and looked at the alignment. They noticed the ball joints were worn and we agreed to replace them before actually adjusting the alignment for real this time. The technician who did the work told us that it was severely tow-in, and that the tie rod ends had definitely not been touched previously. We have lost our trust in these guys unfortunately. If they had done the alignment the first time, they'd have caught the worn ball joints and we'd have replaced them and we'd have left happy customers. But instead they tried to fraud us.

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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