Business ProfileforJ.D. Byrider - South Attleboro

During the pandemic I had to purchase a vehicle I went to jd byrider in ***************, they did not tell me they were closing that location and that the only way to get my car serviced was to drive it an hr to ******. Which wasnt a big deal but would have been nice to know. But what really made this experience horrible is that when i moved my family to ***** the transmission gave out on the ****** rogue 2012. I still had ****** miles until my warranty was over and 4 months until the warranty would have ran out. I contacted jd byrider specifically spoke with **** and ***************** they both told me I would have to pay a 3,000$ tow to get the car worked on i only owed that on the car. So I asked them for help with the tow expenses they wouldnt help. So I proceeded to tell them they can come pick the car up and that I would like to voluntarily repossess the vehicle. They told me for months they had someone coming to pick the vehicle up. No one ever showed up then *** and **** told me I would have to get the car 200 miles south of my new location in order for them to repo the car. Which would have cost me 1500$ so I refused considering they couldnt help me when I was trying to get the warranty work done that was agreed when we signed the contract. They did not hold true to their contract. I have tried to reach out multiple times over the last year and a half with no response. They will not release the title or even talk to me about it. So I have this vehicle in my driveway and I cant junk it or sell it and they wont help or even try to resolve this issue!!