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Find a Location

Valenti Toyota has 1 locations, listed below.

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    Business ProfileforValenti Toyota

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/30/1998

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Valenti Toyota is an automobile dealership that deals new and used cars. They also provide inspections and repair and service vehicles.

    Business Details

    Location of This Business
    4 Langworthy Road, Westerly, RI 02891-3908
    BBB File Opened:
    7/30/1998
    Years in Business:
    27
    Business Started:
    4/15/1997
    Business Incorporated:
    4/15/1997
    Accredited Since:
    7/30/1998
    Type of Entity:
    Corporation
    Number of Employees:
    38
    Alternate Business Name
    • Valenti's of Westerly, Inc
    Hours of Operation

    Primary

    M:
    8:00 AM - 8:00 PM
    T:
    8:00 AM - 8:00 PM
    W:
    8:00 AM - 8:00 PM
    Th:
    8:00 AM - 8:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    8:00 AM - 5:00 PM
    Su:
    Closed
    Business Management
    • Mr. Robert Valenti, President
    • Mr. Robert T Valenti, General Manager
    Contact Information

    Principal

    • Mr. Robert Valenti, President
    • Mr. Robert T Valenti, General Manager

    Customer Contact

    • Mr. Robert T Valenti, General Manager
    Additional Contact Information

    Fax Numbers

    • (401) 322-9910
      Primary Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    1 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brett M

    1 star

    05/16/2022

    Had a deal to reserve a car. This dealership does not allow outside financing because the Toyota rates were absurdly high for people with a credit score over 800. They would not explain why they do not accept outside financing, and appears to be a scam forcing you to work with them. How are they the only dealership in my 25 years of buying cars that doesn't take outside financing. I am reporting them to the ********** of ******* to ensure the Sailors and Coast Guard personnel that live nearby know not to trust a business that is not open to other financing options. This place should be investigated for shady business practices

    Valenti Toyota Response

    05/16/2022

    We are sorry to hear that you were not satisfied with your experience here. Perhaps some poor communication on our part led to that experience. Any rates you would have been given would have been standard rates that are used for all customers until credit is ran and loans are submitted to our lenders. We do feel that it is a smoother overall buying experience when our banks are used and we are able to offer very competitive rates but we do understand that some customers have their own preferred lenders. One of our managers attempted to contact you to clear up any misunderstanding and work out a solution that worked for you but we were unable to reach you or get a response from you. Wed be happy to work with you should you wish to contact us.

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

    BBB Reports On

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