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Find a Location

Freedom Nissan, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforFreedom Nissan, Inc.

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/24/2011

    Years in Business: 35

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Freedom Nissan sells and services new and used vehicles.

    Business Details

    Location of This Business
    1095 Shelburne Road, South Burlington, VT 05403-6940
    BBB File Opened:
    5/10/2005
    Years in Business:
    35
    Business Started:
    1/1/1989
    Business Incorporated:
    12/2/1994
    Accredited Since:
    2/24/2011
    Type of Entity:
    Corporation
    Number of Employees:
    30
    Hours of Operation

    Primary

    M:
    8:00 AM - 8:00 PM
    T:
    8:00 AM - 8:00 PM
    W:
    8:00 AM - 8:00 PM
    Th:
    8:00 AM - 8:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    8:00 AM - 5:00 PM
    Su:
    12:00 PM - 5:00 PM
    Business Management
    • Mr. Mort P Shapiro, Vice President
    • Mr. Matthew Kaplan, President
    Contact Information

    Principal

    • Mr. Mort P Shapiro, Vice President
    • Mr. Matthew Kaplan, President

    Customer Contact

    • Mr. Mort P Shapiro, Vice President
    Additional Contact Information

    Fax Numbers

    • (802) 846-3746
      Primary Fax
    • (866) 427-4282
      Other Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased a vehicle in May of this year and I went to get a state inspection performed and I need to replace the brake pads and rotors on a car that I only put **** miles on it I called and the guy telling me that its normal to replace brake pads every year Instead of just saying that they never looked at it
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nicholas L

    1 star

    09/14/2023

    Yesterday, I had the privilege of visiting this business. As a young black man (from ***), I have experienced downright racism before, but nothing like this. I had set an appointment for 4 p.m. I walked in with a young white couple for whom I held the door. Who was assisted as soon as they walked in. I however was instructed to sit and wait. I also saw another young woman (who arrived after I had been waiting) who came in for a test drive, which was completed. She returned and asked for another test drive while I still left waiting. While waiting, I was there for nearly an hour, during which I set a timer and was only greeted by the salesman with whom I made the appointment. I saw people come and go, all receiving service. I, however, was never helped; I just left there waiting.Upon storming out, I was greeted by a man who claimed to be the owner, who sensed my frustrations and offered to help me. I told him that he could not help me because clearly this business was either unwilling to assist non-white customers as a whole or maybe they were stereotyping me and assumpted that I was looking rather than buying, which is rather unfortunate because I went there with the full intention of purchasing a vehicle. In closing, as a young black man, I warn other non-white consumers to approach this business cautiously and perhaps consider other alternatives altogether. But if you choose to visit there, I hope you are treated better than I was. Good luck and ************!

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