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Find a Location

KAM Appliances, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • KAM Appliances, Inc.

      201 Yarmouth Rd Hyannis, MA 02601-2038

    • KAM Appliances, Inc.

      1176 Washington St Hanover, MA 02339-1615

    • KAM Appliances, Inc.

      12 Boynton Ln Nantucket, MA 02554-2795

    Business ProfileforKAM Appliances, Inc.

    Major Appliance Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.17/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    KAM Appliances Inc is engaged in retail sales of major brands of appliances. Service, including installation and repair, is available for most products and the company states that they offer free delivery and removal.

    Business Details

    This is a multi-location business.

    Find a Location

    KAM Appliances, Inc. has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • KAM Appliances, Inc.

        201 Yarmouth Rd Hyannis, MA 02601-2038

      • KAM Appliances, Inc.

        1176 Washington St Hanover, MA 02339-1615

      • KAM Appliances, Inc.

        12 Boynton Ln Nantucket, MA 02554-2795

      Location of This Business
      201 Yarmouth Rd, Hyannis, MA 02601-2038
      BBB File Opened:
      2/24/1995
      Years in Business:
      47
      Business Started:
      1/1/1977
      Business Incorporated:
      3/1/1985
      Type of Entity:
      Corporation
      Number of Employees:
      60
      Alternate Business Name
      • KAM Appliances & Home Electronics
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      9:00 AM - 5:00 PM
      Su:
      11:00 AM - 4:00 PM
      Business Management
      • Mr. John P. Gralton, President
      • Ms. Linda Souza, Office Manager
      Contact Information

      Principal

      • Mr. John P. Gralton, President
      • Ms. Linda Souza, Office Manager

      Customer Contact

      • Mr. John P. Gralton, President
      • Ms. Linda Souza, Office Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Stephen G

      1 star

      07/10/2024

      This company *****, period. No customer empathy at all after the sale and delivery people very poor doing their jobs. Never do business with this sham operation again. They do not care. Would love to leave a "no star Rating" but cannot. ************

      KAM Appliances, Inc. Response

      07/11/2024

      Hi,

      **** our Sales Mgr spoke with this customer (*********************) yesterday. This customer had an issue with his refrigerator and contacted GE for Service and they told ***** service appointments were out 2 weeks, so he called an independent servicer, not KAM. The independent servicer told him the unit needed a new compressor; he purchased a new from somewhere else. The customer says he called us/KAM but we have no record of him calling KAM for Service. He started swearing at **** and **** told him this call is over. The unit was purchased March of 2022. My name is *********************, email is ******************** if you have any questions.

      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

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