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          Find a Location

          The Advocate has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • The Advocate

              PO Box 588 Baton Rouge, LA 70821-0588

              BBB Accredited Business

            • The Advocate

              7290 Bluebonnet Boulevard Baton Rouge, LA 70810-1611

              BBB Accredited Business

            Business ProfileThe Advocate

            Newspaper
            Multi Location Business
            BBB accredited business

            Contact Information

            PO Box 588

            Baton Rouge, LA 70821-0588

            Get Directions
            Visit Website
            Email this Business
            (225) 383-1111

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            Customer Reviews

            1/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            25 complaints closed in last 3 years

            13 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/1/1950

            Years in Business: 181

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company publishes a newspaper.

            Business Details

            This is a multi-location business.

            Find a Location

            The Advocate has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • The Advocate

                PO Box 588 Baton Rouge, LA 70821-0588

                BBB Accredited Business

              • The Advocate

                7290 Bluebonnet Boulevard Baton Rouge, LA 70810-1611

                BBB Accredited Business
              Location of This Business
              PO Box 588, Baton Rouge, LA 70821-0588
              Email this Business
              BBB File Opened:
              5/1/1950
              Years in Business:
              181
              Business Started:
              1/1/1843
              Business Started Locally:
              1/1/1909
              Accredited Since:
              5/1/1950
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 00136289 for this business, issued by EBRP Department of Tax & Revenue

              These agencies may include:

              EBRP Department of Tax & Revenue

              222 St Louis Street, Room 404

              Baton Rouge LA 70802

              (225) 389-3084

              Number of Employees:
              580
              Alternate Business Name
              • The Times Picayune
              Contact Information

              Principal

              • Ellen Ducote

              Customer Contact

              • Ms. Leslie Browning, Executive Assistant
              • Mr. Dan Shea, President
              • Ms. Judi Terzotis, President
              • Ms. Darlene Denstorff
              • Ms. Charlene Robert, Director of Development & Marketing
              • Emily Ward, Project Manager
              • Ellen Ducote
              Additional Contact Information

              Fax Numbers

              • (225) 388-0167
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              25 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/13/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              In October 2023, the Times-Picayune/The Advocate advised us of changes regarding special editions, these special edition days would cost an additional $5.99 each on the 7 issues that contain special edition supplements as follows: Jan 10 2024 Feb 2 2024 Apr 10 2024 May 15 2024 July 17 2024 Sept 25 2024 Oct. 9 2024 If we opt out of the additional $5.99 , then we do not receive a paper that day , even though we have paid for it with our subscription. Called in November to opt out . It literally took 12 calls to ************ before I gave up calling the number that never gets answered . Finally called to cancel the subscription and was able to verbally opt out (11/27/23) no confirmation was given ( as requested) only that we can be assured that “ opt out” was taken care of. Forward new Statement 2/14/2024 Due. 3/27/2024 52weeks. 327.36 Tax. 14.83 Special Edition. 5.99 Total. $348.18 Upon calling to cancel/ opt out again on the special edition. If you do not want to receive special edition, and not receive a paper on the special edition days please call ************. Again , after numerous attempts over the last 3 days , no answer . As Senior Citizens 90& 86 , who have subscribed to the paper for over 34 years, it is very frustrating and disheartening to have to navigate such a complicated task to opt out of this unreasonable request for additional payments , or be penalized to opt out , and not able to reach anyone to opt out . Your assistance in resolving this unfair practice is greatly appreciated. ****** ** *** ******* ******* **** ******** ** * ********* *** ***** **** * ******** The Times Picayune
              Read More
              Read 24 More Complaints

              Customer Reviews

              9 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Kay M

              03/12/2024

              This is my second complaint on this business. WE HAVE TAKEN THE SATURDAY AND SUNDAY PAPER FOR MANY YEARS. OUR SERVICE (DELIVERY) IS VERY POOR. EITHER WE DONT GET A PAPER AT ALL OR THE PAPER IS MISSING SECTIONS. JUST THIS PAST SUNDAY WAS THE LAST STRAW. THERE IS JUST NO WAY THAT IS ACCEPTABLE TO REPORT THESE MISSED PAPERS OR INCOMPLETE SECTIONS. THE ONLY RESPONSE IS "WE WILL CREDIT YOUR ACCOUNT" BUT THERE IS NO WAY TO VERIFY THIS IS EVER DONE. BESIDES, WE DONT WANT CREDIT, WE WANT THE PAPER DELIVERED. SO, AS OF TODAY I HAVE CANCELLED OUR SUBSCRIPTION. AND ALTHOUGH I DOUBT THIS WILL EFFECT THE NEWSPAPER, I ALSO WILL BE PUTTING A COMPLAINT WITH THE BBB AND SOCIAL MEDIA.
              Read 8 More Customer Reviews

              Local BBB

              BBB of South Central Louisiana

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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