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Find a Location

Bill Hood Nissan has 1 locations, listed below.

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    Business ProfileforBill Hood Nissan

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This company offers new car sales.

    Business Details

    Location of This Business
    318 North Morrison Boulevard, Hammond, LA 70401
    BBB File Opened:
    5/9/2008
    Years in Business:
    22
    Business Started:
    9/1/2001
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of N-2023-00115 for this business, issued by Louisiana Motor Vehicle Commission. The expiration date of this license is 4/30/2025.

    These agencies may include:

    Louisiana Motor Vehicle Commission

    3017 Kingman Street

    Metairie LA 70006

    (504) 838-5207

    http://www.lmvc.la.gov/

    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    55
    Business Management
    • Mr. Cade Pray, General Manager
    Contact Information

    Principal

    • Mr. Cade Pray, General Manager

    Customer Contact

    • Mr. Cade Pray, General Manager
    Additional Contact Information

    Fax Numbers

    • (985) 429-8077
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/28/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased a vehicle from them on 12/31/21 after being told the car has a 5 year 60,000 mile drivetrain and bumper to bumper warranty by the salesman and the finance manager. After registering my vehicle through BMW's app a few days later, I discovered the vehicle had a 4 year 50,000 mile warranty that was expired. After a few weeks of driving the car, the check engine light comes on and there's a drivetrain malfunction warning. I contact the salesman who sold it to me and he tells me to bring it in to their shop for them to look at it. When I arrived to the appointment I scheduled, the mechanic tells me that it will be $130 for them to diagnose the problem - I told them I would not be paying as the salesman told me to bring the car in. Later that day I received a phone call from Bill hood stating they were unable to diagnose the issue and advised me to bring the car to Euro Imports in Hammond, LA. I brought the car their and it was fixed the next day. I had Euro imports call Bill hood to have them pay the invoice since they are responsible for the warranty and they declined payment. I went to Euro imports and paid $550 and got the invoice to bring to Bill hood for them to pay. After being sent to four different buildings, I was finally informed that they were unable to authorize paying it as the salesman who sold it was out that day. A few weeks have gone by since I brought the invoice to them for reimbursement without any results or communication from Bill hood
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Customer

    1 star

    09/25/2021

    This service department is unacceptable. I would not recommend this company! The sales department is great only to get crappy service later.

    Local BBB

    BBB of South Central Louisiana

    BBB Reports On

    BBB reports on known marketplace practices.

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