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Find a Location

Colonial Honda has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforColonial Honda

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/12/1975

    Years in Business: 56

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    2657 Robie Street, Halifax, NS B3K 4N9
    BBB File Opened:
    9/12/1975
    Years in Business:
    56
    Business Started:
    1/1/1968
    Accredited Since:
    9/12/1975
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Alternate Business Name
    • Steele Auto Group
    • Colonial Collision
    Business Management
    • Mr. Dana Simonsen
    Contact Information

    Principal

    • Mr. Dana Simonsen

    Customer Contact

    • Mr. Dana Simonsen
    Additional Contact Information

    Fax Numbers

    • (902) 454-5590
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/10/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I bought a 2019 ****** Tacoma in 2021 from Colonial Honda. There were occasional odd behaviours with the temperature and gas gauges shortly after I bought it but they were random, never lasted long, and nothing could be found through the ****** service diagnostic at the time. The gas & temp gauges stopped acting up last winter and I had no trouble until the big rains this summer. In late July I got three different error messages on the dash which didn't go away so I took the truck to ****** for servicing - they dug around and found a wiring harness with corroded connectors, concluding that water had been leaking in for a very long time. They thought water was possibly entering through the windshield. I then took the truck to an auto glass shop where a technician said that it was an after-market windshield that had been installed incorrectly. The used car manager at Colonial Honda initially responded with "After almost 2 years and us having no way to know there was a leak we aren’t able to help in any significant capacity." They didn't ask to see the vehicle nor did they ask for any other evidence. The estimated repair cost is $8,139.87 and I paid $741.75 to have the windshield replaced - that's $8,881.62 to put the truck in the condition it should have been when I drove it off their lot. Colonial claims to have done their due diligence with the 87-point inspection, which missed the flawed windshield instalment. After a lot of back and forth, they've offered me $3000 toward the $8,881 repair cost.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Robin S

    1 star

    01/02/2024

    Absolute Zero customer service. The lack of respect they have for the customer is unreal. They are con artists and thieves taking advantage of the unknowledgeable car owner. Honda Canada should pull all their dealership license.

    Local BBB

    Better Business Bureau Serving the Atlantic Provinces

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