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Find a Location

Thompson's Moving Group Ltd. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforThompson's Moving Group Ltd.

    Moving Companies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 14/4/2000

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Thompson's Moving Group Ltd. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      215 Cutler Avenue, Dartmouth, NS B3B 0J5
      BBB File Opened:
      1/11/2000
      Years in Business:
      23
      Business Started:
      1/11/2000
      Accredited Since:
      14/4/2000
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Thompson Moving & Storage
      • Ocean Moving & Storage
      • Bluenose Moving & Storage
      Business Management
      • Mr. Norman Burke, CFO
      • Ms. Jill Northcott, Controller
      • Mr. George Brennan, Operations Manager
      Contact Information

      Principal

      • Mr. Norman Burke, CFO

      Customer Contact

      • Mr. Norman Burke, CFO
      Additional Contact Information

      Fax Numbers

      • (902) 469-5711
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Laurie B

      1 star

      15/08/2021

      After contacting Thompson’s 3 months before my move from Ontario to NS, and agreeing to their quote, I still hadn’t received confirmation from them 2 months later, although Terry always assured me he would be confirming in a day or two. Then, 3 weeks before my move, they GHOSTED me. I am livid and stressed to the max - scrambling to make other plans. Don’t believe the hype on their website. A reputable mover doesn’t do this - ever. ***** on them.

      Thompson's Moving Group Ltd. Response

      16/08/2021

      Hi ****** Very sorry that this has taken place. Thompson's did not have the capacity to do the move ourselves. We tried to have another agent help us with your move and they did not have capacity as well. Moves from Ontario to Atlantic Canada flooded the market and we do not have the resources to keep up. Our communication should have been better and we have learned from this poor customer service.

      Customer Response

      16/08/2021

      I know the market is booming with people moving from Ontario to Nova Scotia. That is why I gave you 3 months lead time. I was assured there was NO PROBLEM because I was booking so early. Never did you let me know you couldn’t do it - never did you give me any heads up that there might be a problem. Your website blurb and your sales guy Terry gave me every assurance that you can do cross country moves. I feel very much taken advantage of. I feel *******.

      Local BBB

      Better Business Bureau Serving the Atlantic Provinces

      BBB Reports On

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