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            Business ProfileEastwing Products Ltd.

            Heating and Air Conditioning

            Contact Information

            221 Waverley Road

            Unit 6

            Dartmouth, NS B2X 2C3

            Visit Website
            (902) 434-4475

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            221 Waverley Road Unit 6, Dartmouth, NS B2X 2C3
            BBB File Opened:
            10/8/2006
            Years in Business:
            22
            Business Started:
            1/1/2002
            Business Started Locally:
            1/1/2002
            Business Incorporated:
            1/1/2002
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Eastwing Heating & Air Conditioning
            • Eastern Plumbing and Heating
            Business Management
            • Ms. Maggie Pereira, Office Manager
            • Mr. Don MacLeod, President
            • Mr. Don MacKenzie, Vice President
            Contact Information

            Principal

            • Ms. Maggie Pereira, Office Manager

            Customer Contact

            • Ms. Maggie Pereira, Office Manager
            Additional Contact Information

            Fax Numbers

            • (902) 434-5242
              Primary Fax

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Chelsey K

            29/09/2023

            This has been a rollercoaster and I honestly thought Eastwing Products was going out of their way to ensure we had good service; however, we have learned that this could not be further from the truth. Not only have they made us waste money, goodness only knows how much, but they have also done work incorrectly AND tried to convince us we needed to spend 20K on an entirely new heating/cooling system - only for us to find out from another company that nothing was actually wrong except that the work they did was so bad that it had made our system stop working and the "fix" they tried was not appropriate nor would it have ever been appropriate. I am beyond frustrated with finding out how bad the work was that we spent thousands of dollars on, and who is to say how long they would have kept doing this to us. Absolutely feel taken advantage of and tricked by this company.

            Eastwing Products Ltd. Response

            06/10/2023

            Here, at Eastwing Products, we pride ourselves on a positive customer experience. Therefore, it is disheartening to read that this customer feels they did not have a good experience with our company. However, after reading the review, there are unfortunately some inconsistencies in the comments being made. It is worth noting the unit being discussed was installed in 2011 thus making the unit , 12 years old. Since this particular customer has taken over the home and said heat pump, the cost to date has not been thousands but again, given the age of the unit, some repair costs would be inevitable. It was only suggested to get a quote for a replacement unit, given the potential repairs needed, but was not necessary. We always give the customer the options, then the choice is up to them. It is unfortunate that this is how the customer feels, as that is not what we strive for, but we do stand by all of the decisions that were made in this case. We do thank the customer for their business and wish them all the best.

            Local BBB

            Better Business Bureau Serving the Atlantic Provinces

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