Business ProfileforJonesCo Builders

JonesCo have been an absolute nightmare. **** ***** THREATENED LEGAL ACTION if I complained to the BBB or made a review that wasn't 100% accurate. This was in response to my email expressing frustration that after 200+ DAYS OF CONSTRUCTION (now 361+) with many defects not fixed. Video/photos to back all claims. Roof installed in Jan. The SHINGLES IMPROPERLY INSTALLED according to roofing associations & manufacturer. Sealant wasn't used. 26 Jan shingles blew off & lots bent up. Many nails seen were exposed, driven in on an angle etc. - all future points of failure. 03 April JonesCo repaired roof. 07 Apr more shingles came off. 17 May roofing company replaced SOME missing/improperly installed shingles. NO MANUFACTURER WARRANTY on this roof. Contract says floor to be polished. Major defects in the floor including large areas where the SURFACE IS BREAKING UP/VERY ROUGH. More areas break up weekly. JonesCo's response “Your garage concrete floor is not an interior finished floor” At least 40% of the floor is damaged/rough & not “Some small top layer rough spots are not a deficiency” as JonesCo claims. OVER BILLED for 13 1/2 hrs of excavation instead of estimated 4 in the contract. Includes 2 hrs when operator was not onsite. OVER BILLED for fill removal/disposal. OVER BILLED for electrical work. No change order/discussion as an extra charge. No credit for work/material that was to be done. Concrete crew DELIBERATELY DUMPED large amounts of concrete in a flower bed, lawn & driveway. This is intentional dumping of INDUSTRIAL WASTE & not “disturbed ground”. JonesCo later sent someone to clean up SOME concrete from flower bed but little else done. Electrical trench was improperly filled in leading to the GROUND GIVING WAY on walkway. Building is NOT WATER TIGHT. Large area is wet / damp after rainfall. Weather strip around access door damaged. JonesCo sent someone to fix but wrong part. JonesCo's website makes promises/statements that were not fulfilled.