Customer ReviewsforResearch Verified

purchased six bottles of the Hair Restoration. This product did not work at all. This Company and its products should be shut down and consumers warned.

I am sorry to hear that you were not satisfied with your purchase. Hair loss can be caused by a number of different reasons, and because everyone is different, results will vary. This is why we are amongst the few companies offering a full 365-day money back guarantee. Unfortunately, I see that it has been well beyond the warranty period. Our 'Hair Growth' product contains vitamins, minerals and herbs that have been shown to be effective for overall hair health. It would be advisable to investigate your issue further with your doctor.We wish you good health.

It's too bad I can't give less than 1 star.2 years ago, I ordered 6 bottles of UTI relief supplement. After taking it for one month, I didn't think it was working. I called the company and customer service representative explained to me that it takes longer than one month to see an effect and offer me 50% discount to keep that product. I agreed and was taking that product for more than a year. it did work great for me after couple months.Now, 2 years later I ordered another 6 bottles of this product and 6 bottles of another product for Thyroid Aid.These two products cost $270.My card was charged. 2 days later it was refunded for some reason from Research Verified. When I called to customer service, I was told: "because you had returned the first order (which isn't true) you can't order same or any other product according to their rules. They can do me a favor and take my order over the phone, but I don't have the right to return any products, even ones I'm ordering and trying for the first time." I asked if this is punishment for their discount 2 years ago? They said no, I'm just not allowed to buy the same product nor have the right to return any of it.

Hi ****,We are sorry for your experience and it appears that you may have received incorrect information. For that, I am sincerely sorry.Upon looking into this further, I was able to see that you were refunded due to a problem with your account and we were unable to process your order. In regards to our return policy, we offer a 365-day money back guarantee, no questions asked. We value our customers and strive to provide the best service possible. Again, I am sorry that you were misinformed and we are looking into this. Warm regards,Research Verified **************** Team

These previous reviews are obviously bogus. I spent 142 dollars on pills that did not work. When I called today, they told me I could not return them. I had to go to amazon. On Amazon it is a non returnable item. Amazon is investigating, Amazon took pictures of their website guarantee and are coming after them. Do not buy from this company. Do not take my word for it. Call them up and make believe you are trying to return an item. Pretty simple.

Hi ****,We are sorry to hear that you had a bad experience with your return. I see that you purchased the item(s) through Amazon so you would need to obtain your return through Amazon as we do not have access to Amazon orders. Please make sure the seller is "Research Verified" and not an "unauthorized reseller" as this could be one of reasons why there is an issue. Another issue could be the return timeframe for Amazon. In regards to our return policy, we always honor our 365-day money back guarantee, no questions asked. We are very proud to offer this warranty as many companies do not offer this.. Our return policy is visible on our website. Again, we are sorry this happened. If you would like to contact us with your Amazon Order Number we would like to try and see if there is anything we can do to help. We would be happy to investigate this for you and hopefully come to a resolution.Warm regards,Research Verified **************** Team

I ordered a product and after I placed the order, I saw that my apartment number was omitted knowing that the item would not be delivered by ***** I immediately sent an email with the correct address that evening. The next morning I had received an email stating that the order had been corrected. My order was delivered as expected.

Hi,I see that your ordered was delivered to the apartment number that we have on file. If this wasn't the case, please contact customer service.If there is every a problem with delivery such as a shipment error always notify us and we will be happy to resolve the matter immediately. Best regards,Customer Service Team

I ordered the three bottle package for gas and bloating for *****. After no improvement on the first bottle, I called in and was advised to take the 2nd because it may just need more time. When I still did not get relief, I called in again for refund. I am writing this just to make others aware that the refund has stipulations. I threw away the bottles I used (on their advice to continue), and still have the third unopened bottle. But I have to have all 3 sent back to qualify for full refund. I'm not sure why this is necessary as they clearly have the info that I ordered and paid for 3 bottles. They told me this info was on the website, but I only heard 365 day guarantee and did not see this, so I am not accusing them of fraud. I am just alerting customers to go to site and thoroughly review return policy.

Hi ****,We thank you for your feedback as it will certainly help us to serve our customers better.I am sorry for the frustration this has caused you. We do our best to be very transparent with our customers when it comes to our refund policy. We do tell our customers that bottles (used and unused) will need to be returned for the 100% refund on the items purchased (as written on our refund policy, "Send us your product back (empty, used or unopened) and we'll give you a refund as soon as we receive it. No Hassles. No Questions"). We apologize if the information was not conveyed correctly to you. I see that you received a partial refund with no need to return any bottles back and this option is one that we provide to customers who have discarded their bottles. Again, I do apologize if this was not conveyed to you clearly and if the outcome was not to your satisfaction.Warm wishes,Customer Service Team

This company requires an RMA to return product. It is taking much too long to receive my RMA.Research Verified may be a scam company...

The *** number is your Order Number. We do require that you provide this when returning your item and if you do not know your Order Number, we are happy to provide that for you. Always happy to assist!

I placed an order in December. They gave me a tracking number after I asked them why it was taking weeks to receive. I live in ****** and after looking at the tracking it had gone back and forth twice from ********, ** to ******* and ********. At one point it said it was out for delivery but I did not receive it. I called Research Verified and they claim that it is *********** fault and I need to talk to them. I have had to put in two different ticket claims this week at Canada post. Apparently they put the wrong address on the package and instead of coming to **, ****** it is at a post office for pickup in ********. I have no idea if I will ever receive it and Research Verified will not give me my money back.

We certainly understand the frustration and we apologize that your experience did not match your expectations. This is on us. Our customers are very important to us and we appreciate that you brought this to our attention. We are happy to provide you with a refund or, if you like, we can reship your order, once the correct shipping address has been confirmed. We hope that our efforts in resolving this matter has been to your satisfaction. It is our hope that you would give us another chance so you can receive the kind of great customer service that we are known for.

Research verified took my money never responds to my emails about my order. No product received! I want my money back

Hi *******,We apologize for the delay in shipping your order. This is not the kind of experience we want our customers to experience. Please see our email response to your inquiry regarding this delay. We have tracked your order and according to ***** it arrived on Oct 29, 2022. Should you have any further questions, please let us know.

They are using false advertisement, refund guarantees. & Norton purchase guarantees for more than product. Do NOT know what Placebo was in liquid vial or 3 bottles of capsules.. Refuses charge back to PayPal Mastercard ! The product did NOT work, even gained weight. They mention now partial refund if any bottles left empty or otherwise. Hoped & tried for 4 months & as went along, never told to keep , so tossed. :(

Thank you for taking the time and bringing this to our attention; we strive for excellence, so your feedback is quite helpful. It pains us to hear you were not taken care of and we will do better in the future. We would love the opportunity to make things right, so we hope you will give us another chance to do so.

This says is BBB accredited ?Research Verified receives an A+ rating at the Better Business Bureau (BBB) and a 5 star composite score BBB is an ethical marketplace in which buyers/sellers can learn to know who to trust and who not. It is possible to leave either a complaint or a review about services and products. Research Verified to date have received only positive feedback and have an A+ rating and a 5 star composite score. We pride ourselves on listening and truly hearing what our customers have to say and it shows in the top rating awarded to us by BBB.Another great service, that many people rely on for product information is BBB. They provide an ethical marketplace where buyers and sellers can trust each other - such sites provide an invaluable resource for enabling consumers to make informed purchase choices as well as ensuring business standards remain high and credible.More top ratings from a range of review sites for Research Verified-----Original Message-----From: *************************************** To: ****************** Sent: Sun, Aug 28, 2022 7:11 am Subject: Business Response to Your Customer Review at ******************** Below is a response from the business to the customer review you submitted to **************************** you for taking the time and bringing this to our attention; we strive for excellence, so your feedback is quite helpful. It pains us to hear you were not taken care of and we will do better in the future. We would love the opportunity to make things right, so we hope you will give us another chance to do so.To post a comment or reply to the business response - please click here.

I am really happy to use this product. I transplanted my hair one year ago and many of my hair did not grow so far. I tried a lot of methods and product but they did not work. Interestingly, 2 months after using the product of Research Verified, majority of my hairs have started to grow. I really appreciate the product of Research Verified. I am surprised because during this one year, I tried a lot of method to grow my hair but Research Verified worked wonders.

Thank you for your comment! Our formulas are based on research and clinical studies so we know they work but it is always great to hear from someone who has seen the results. Customer feedback is always appreciated and we hope you continue to enjoy our products.