Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          AMS Vans has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • AMS Vans

              6275 Lawrenceville Hwy Tucker, GA 30084

              BBB Accredited Business

            Business ProfileAMS Vans

            Van Conversions
            BBB accredited business

            Contact Information

            6275 Lawrenceville Hwy

            Tucker, GA 30084

            Visit Website
            Email this Business
            (800) 775-8267

            Business hours

            Closed
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            Closed
            Closed

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.67/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            12 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/28/2014

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            With more than two decades of experience, AMS Vans has the key that unlocks transportation and travel opportunities for families with special needs. We've already put that key in the hands of hundreds of delighted customers. As the premier mobility vehicle manufacturer since 1999, our mission is simple. We are dedicated to offering wheelchair conversion vans that provide families with disabilities with a new level of freedom. AMS Vans was one of the first wheelchair-accessible vehicle (WAV) providers to offer new and used Dodge, Chrysler, Honda, Toyota, and Volkswagen vans for sale with delivery nationwide at affordable prices. We offer so much more than just a vehicle but a life-changing opportunity.

            Products & Services

            New Wheelchair Vans, Used Wheelchair Vans

            Business Details

            Location of This Business
            6275 Lawrenceville Hwy, Tucker, GA 30084
            Email this Business
            BBB File Opened:
            11/26/2003
            Years in Business:
            25
            Business Started:
            5/12/1998
            Business Incorporated:
            5/12/1998
            Accredited Since:
            3/28/2014
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • AMS Vans LLC
            • TKO Auto Sales, Inc.
            • Tko Auto Sales
            • AMS Vans, Inc
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Kyle Norton, Chief Technology Officer
            • Ms. Jamie Williams
            • Mr. Phillip Schneider, Marketing Director
            Contact Information

            Principal

            • Ms. Jamie Williams

            Customer Contact

            • Ms. Jamie Williams
            • Mr. Phillip Schneider, Marketing Director
            Additional Contact Information

            Fax Numbers

            • (770) 729-9669
              Primary Fax

            Phone Numbers

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            12 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/27/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            3 vans were purchased along with warranty of $4,900 per van. The vans were sold and we've been requesting proof of the prorated amount and a refund since August/September of 2023. We've received one check in ******* of 2024 for about $496 and the staff/managers refuse to follow up regarding the explanation of refunded amounts given and owed and the status of the other two refunds that we are awaiting. Very unprofessional.
            Read More
            Read 11 More Complaints

            Customer Reviews

            6 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Nick Z

            02/22/2024

            I bought a new ****** van almost a year ago(a couple weeks out) and haven't received my mobility rebate. I've called and emailed many, many times for over 6 months!!! No reply. Worst customer service I've ever encountered. PLEASE buy from another company.
            Read 5 More Customer Reviews

            Local BBB

            BBB Atlanta & NE Georgia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.