Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

ClearStar, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforClearStar, Inc.

    Employment Background Check
    View Business profile
    View Business profileBBB accredited business

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Info to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify that you are a customer.

    All fields are required.

    This is automatically determined using your first name and the first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    2 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Quin J.

      1 star

      09/26/2023

      This company is TRASH BE WARE DO NOT USE THIS COMPANY THEY TAKE 14 days to give an answer to background checks.In the meantime they go 22 years back on a standard **** scope background check

      ClearStar, Inc. Response

      09/30/2023

      Under the federal Fair Credit Reporting Act (****), which applies to any background check provided for employment screening purposes, convictions records can be reported indefinitely, and records of arrests and charges can be reported for 7 years. The only exception under the **** is found under section 625 (Relations to State Law), which provides that no requirements or prohibition may be imposed under the laws of any state with respect to certain **** matters, including Section 605, relating to information contained in consumer reports, except if a state statute was in effect on the date of enactment of the **** of **** (September ****). Several states enacted statutes restricting the information that can be included in consumer reports. However several are preempted by the **** and only the following are not preempted:Record of convictions can only be reported for 7 years in the following states: CA, **, MA, MD, MT, **, NM, **, and WA. ClearStar handles reports in accordance with the requirements of the ****, state equivalent statutes and the reporting requirements of the employer.
    • Review from Quinetta J

      1 star

      09/25/2023

      This company is NONCOMPLIANT to the law and/or laws concerning ******** Standard time going back on individuals background checks which is **** years.This small noncompliant company has gone *********************************************************** the past 20years. Being that they were unable to find any evidence of any criminal record they took it upon themselves to go 22years back. ******* Law is 7 to 10 years.What explanation can they conjure up from their fraudulent deceptive behaviors that would explain why they went 22 years back. On a **** year Standard Background Check?

      ClearStar, Inc. Response

      09/28/2023

      Under the federal Fair Credit Reporting Act (****), which applies to any background check provided for employment screening purposes, conviction records can be reported indefinitely, and records of arrests and charges can be reported for 7 years. The only exception under the **** is found under section 625 (Relations to State Law), which provides that no requirements or prohibition may be imposed under the laws of any state with respect to certain **** matters, including Section 605, relating to information contained in consumer reports, except if a state statute was in effect on the date of enactment of the **** of **** (September ****). ** is not one of ********** that enacted a more restrictive statutes imposing a 7- or 10-year limitation as stated by the consumer. As a result, convictions can be reported indefinitely. Furthermore, the states that have a 7-year limitation, it applies from the time of release, parole or pardon.With regard to the reporting of cases about any data subject, in accordance with the ****, any case must be match on no less than 2 full matching identifiers of the applicant. In this specific case, ClearStar handled the report related to this consumer in accordance with the requirements of the ****, state equivalent statutes and the reporting requirements of the employer

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.