5 Customer Reviews
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Review from Kelli B
5 stars11/09/2022
Lead Forensics has been a HUGE asset to our company. Because of this technology, we have gained more customers and continue to do so; in fact, one of the customers we now have as a result of Lead Forensics was such a huge win in terms of revenue that the whole company was notified within minutes of closing the deal, and we are all celebrating that victory to this day! The information we receive from Lead Forensics is so valuable, and it provides an extra avenue for us to reach out to potential customers. The return on investment has been well worth it, and we use this technology as a major part of our everyday operations. ******* is our Customer Success Manager, and she has been extremely helpful and an ************ to work with. Its an extra bonus to know that anytime we have questions, we know that were going to interact with someone as pleasant as her who we know we can count on.Review from Dave R.
1 star09/19/2022
Contract trap, this company uses the unscrupulous method of the old "Fine print" technique. at the top of our contract it very clearly lists "Length of the agreement;1) This contract commences 13/08/2021 and concludes on 31/08/2022 "however close to 100 lines later you will find a line that reads "If no written notice is provided by the Customer to ********************** this Agreement shall continue for a further period of 12 months from 01/09/2022 and shall continue to do so every 12 months thereafter (each 12 months a Renewal Period)."ofcourse they dont send the next invoice until it has past this period giving you no chance to exit the agreement on the date it listed it would conclude.As part of their explanation they say as the contract rolled over they have already spent 70% of the contract price to pay (in advance apparently) for hosting and a number of other costs. We all know this is a bold faced lie considering they initially offer more than a 30% discount to try and hook you initially and the thought that they would pay to provide you a service is farcical and quite disshonest .In addition as we are an ********** business they dodnt seem to have good data as a large percentage of our web site visitors are unlisted as their database obviously isnt good for *********, I can only assume it must be better for ****** where they are based.No wonder their average rating is 1, I guess because 0 is not available. I am notfying all LF users I know (it was actually recomended to us by a supplier who I bet are not aware of the exit clause until now) and also complaining to the **** and Ombudsman in ********* so they will be known and *********** will know.I do feel al ittle sorry for their sales/support staff and some seems nice but you need to think about someone who works for a company that employs these tactics as they all must know Bad Dodgy and shodyReview from George A
1 star04/05/2022
The people who own and operate this company should be investigated, shut down, and penalized, prosecuted, or have whatever others remedies pursued that *** be available under the laws (**, **, and international). They will send unsolicited emails from multiple email accounts, which is intentionally done so that recipients are unable to block them. leadforsensics.com, lead-foresnsics.com, lead-forensics.net; leadforensics-email.com, leadforensics.**.co, leadforensicsusa.com, lead-forensics.com, lead-forensics.net, lead-foresnics-enquiries.com, lead-foresncis-enquiries.net, and many others. The only reason any company would do this is to be deceitful and intrusive, which is not a company, nor people, who should be trusted to do business with. This company is registered in ** (Company number ********), **** ********************************************************************************, with the current officers listed as ********************* (apparently the majority, controlling shareholder), *********************************, *******************, and *************************. Some of whom you can find on linkedin ******** versions), in case anyone is having trouble getting this company to stop sending unsolicited emails, you might try contacting these officers directly there. Perhaps they *** gain an appreciation for how they are bothering, intruding, harassing, distracting, and distressing people.
Lead Forensics, Inc. Response
04/11/2022
Please accept our most sincere apologies if you have received unwanted email communications from our team. We only ever intend to communicate with professionals within a business setting who are likely to have an interest in our products. This communication is dispatched on the grounds of Legitimate Interests in compliance with GDPR. There is a mechanism to enable you to opt-out of receiving communications at the bottom of all of our emails which is processed within 72 hours, well within the recommended time frames suggested by the **** Ive checked our records and we dont seem to have received a request from the information you have registered with the BBB. I have taken the action to investigate this internally and would be grateful if you could contact me directly with further information on the email addresses you would like to be suppressed. You can contact us at data-************************************* with a list of all associated email addresses and well ensure that they are each suppressed. We absolutely do not want you to receive unwanted email communications from any member of our team, and we want to put this right for you as soon as possible to prevent you from receiving any further correspondence. Please do, therefore, feel free to reach out directly so that we can resolve this quickly for you.Review from Meredith P
1 star02/08/2022
This company has been spamming my inbox with excessive sales pitches with no way to opt out. In three weeks I have been contacted SEVEN times by four different people, and have asked to be removed from their contact list FIVE TIMES. Even if their product were remotely useful to me (it's not) I would never give a company like this my business.Lead Forensics, Inc. Response
02/11/2022
Firstly, I would like to apologize that you have had a negative experience with Lead Forensics. After some investigation, we have found that the ************************ email address had been unsubscribed upon your request however, a secondary email address for you ************************ had not been unsubscribed. If these email addresses are linked, the emails sent to ********************** would have been forwarded on to your ************.com email address as well. I can confirm we have now suppressed both domains to ensure no further marketing emails are sent to you.If you have any further email addresses or domains that you would like us to unsubscribe, please let us know and we can action this.Review from Lead Forensics Victim
1 star10/25/2021
After completing the annual contract we sent our final payment by mail. That check was copied and forged to the tune of $5000. Tried to notify LeadForensics that there was a theif inside their company and low and behold, I can't reach a human inside this company. What a scam.
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