Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Epic Roofing Enterprise has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforEpic Roofing Enterprise

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/30/2016

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Epic Roofing Enterprise is a full service roofer.

    Products & Services

    Epic Roofing Enterprise offers the following services:

    Roofing Contractors
    Commercial Roofing
    Flat Roofing Contractors
    Gutter Contractor
    Hail Repair
    Metal Roofing Contractors
    Roofing Consultants
    Shingles
    Siding Contractors
    Tile Roofing Contractors

    Business Details

    Location of This Business
    PO Box 71, Palmetto, GA 30268-0071
    BBB File Opened:
    4/5/2011
    Years in Business:
    20
    Business Started:
    3/26/2004
    Accredited Since:
    9/30/2016
    Type of Entity:
    Corporation
    Alternate Business Name
    • L.D. Sutton Enterprises, Inc.
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Lynn Sutton, CEO
    • Ms. Queenie Davis, Administrator
    Contact Information

    Principal

    • Mr. Lynn Sutton, CEO

    Customer Contact

    • Ms. Queenie Davis, Administrator
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/03/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    **** ******************** hired to complete 3 jobs from a water leak. which were a ceiling, master bathroom, and floor repair. Mr. ******************** had his contractors come out to start on the ceiling job. Upon completion I noticed a discoloration in the repair. I brought that to the attention of ********************, he stated give it time to dry! After 2 weeks the discoloration was still noticeably visible. I again informed ********************,stated hed get the contractor back out there. Meanwhile he was going to have someone to take a look at the bathroom repair. He and the contractor came to look and ensured they could complete what I desired. The next day the ceiling repair contractor came out and stated he didnt know why this repairs looked this way because he did everything right. He didnt know how he could fix it, maybe he could add more popcorn to cover it. I informed him that wasnt going to fix the discoloration. He stated hed get with ******************** and get back with me. The following day, was the start for the bathroom, ******************** via text stated the contractor was going to arrive at my home at 9. Upon arriving, there was a totally different contractor, who stated he was going to come in a do a sheet rock job. I stated no this is for a bathroom tear out and rebuild. He then informed me that ******************** sent him pictures and said it was for Sheetrock repair. At this point I contacted ******************** and expressed my concern with the ceiling , the fact that he sent a totally different person that what did the walkthrough, and the fact that this contractor wasnt informed on what he was coming to do. I told ******************** lets stick To 1 job at a time and complete it, so we wont have another situation where work is incomplete. I stated to ******************** to terminate the verbal agreement of remaining repairs. I told him not to cash the check. He said okay, I texted for a meeting place to obtain check, no response. The following day he stated he would bring me a cashiers check. I asked why he cashed, upon him sending a pic it was 2k short.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kee T

    1 star

    04/21/2022

    Horrible customer service! The owner **** came out with a contractor to to do a ceiling and master bathroom repair. He started with the ceiling. This was an insurance claim that was to be completed. The adjuster provided estimates have the totals to be paid upon completion.upon completion I express my dissatisfaction with the job. **** stated this 12x16 spot in my kitchen ceiling costed him $4500 to repair. Not realizing I read the estimate. He later sent another contractor to begin the master bathroom work. The contractor that was sent was under the impression he was there to complete something totally different. **** took the check sent from the insurance and cashed it upon me telling him I no longer needed his services! He after confronting him he brought a cashiers check shorted by $2127.17, stated he took out the ceiling repair. Again on an unfinished repair without my permission be **** of this guy! Save yourself the headache.

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.