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Find a Location

Edge Roofing, LLC has 1 locations, listed below.

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    Business ProfileforEdge Roofing, LLC

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/16/2016

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Edge Roofing, LLC is a full service roofer.

    Products & Services

    Roof restoration, Residential and Commercial Roofing Services

    Business Details

    Location of This Business
    1203 S Chestatee, Dahlonega, GA 30533-5507
    BBB File Opened:
    8/3/2016
    Years in Business:
    8
    Business Started:
    11/4/2015
    Accredited Since:
    9/16/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Casey Crannell
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Casey Crannel, Owner
    • Mr. Tom Pierce, Owner
    Contact Information

    Principal

    • Mr. Casey Crannel, Owner

    Customer Contact

    • Mr. Casey Crannel, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/02/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I contacted Edge Roofing for the past several months when I severe water damage to several of my interior walls. One of the managers, Casey *************) called me and agreed to send someone out to evaluate the problem. Two men inspected the damage and said that Edge Roofing never put the flashing on between the roof and brick and that was why I am having the damage to my walls. They showed me several spots where the flashing was never installed, and then showed me where it was. Where it exists there is no damage.All I want is for Edge Roofing to install the flashing that was paid for with the rest of the material, and repair the damage to my walls.The last time Casey responded to me was on October 11. He did attempt to say that mortar was missing and that "could" be the problem, however, the men that he had come out prewarned me that Edge Roofing would attempt to use that as the reason for the leaking. However, the men said that the bricks weren't the problem, it was the fact that the flashing was never installed. I have had others come out and inspect the bricks and mortar and they have come to same conclusion, the problem resides with Edge Roofing not installing the proper material. I have several pictures of the areas where the flashing is missing and you can see the damage it has caused. I just want the problem fixed.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nathan T

    5 stars

    03/06/2024

    Excellent service, product and pricing!! This has been the best experience I have had with any contractor in years. It has renewed my faith. If **** says they will do something then consider it done!

    Local BBB

    BBB Atlanta & NE Georgia

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