Business ProfileforCINC

Cinc Service and Contract Complaint I'm writing to express my dissatisfaction with Cinc's services and response to contractual obligations. My experience involves technical issues, overcharging, and inadequate communication, culminating in a failure to meet the agreed-upon service standards.Technical and Billing Issues:Continuous technical problems, including a nonworking Agent Cinc Number, and consistent overcharging have severely impacted my business operations, contrary to the promised service level.Account Manager Negligence:The lack of effective communication from my Account Manager, who admitted to personal issues affecting their professional performance, has led to minimal support and attention to my account. This neglect further exacerbates the service inadequacies.Breach of Contract:Cinc's failure to address and rectify these issues suggests a breach of contract. The services provided fall short of the standards agreed upon, justifying my request for an early termination of the contract.Despite these issues, Cinc has refused my request for early contract termination, insisting on adherence to the end date of September 30, ****. This inflexibility, in light of the company's service failures, is unacceptable.My experience with Cinc has been disappointing, marked by unfulfilled commitments and a disregard for customer satisfaction. I urge immediate attention to this matter, including a review for early termination options, given the company's inability to meet its contractual obligations.I regret having to resort to this public platform for resolution, but the circumstances have left me with no alternative. My experience with Cinc has been thoroughly disappointing, and I urge potential customers to consider this review when making their decision to engage with the company.