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            Business ProfilePlumb Works, Inc.

            Plumber
            BBB accredited business

            Contact Information

            3116 Chestnut Dr STE 101

            Atlanta, GA 30340-3301

            Visit Website
            Email this Business
            (404) 524-1825

            Business hours

            7:30 AM - 7:00 PM
            Business Hours
            7:30 AM - 7:00 PM
            7:30 AM - 7:00 PM
            7:30 AM - 7:00 PM
            7:30 AM - 7:00 PM
            7:30 AM - 7:00 PM
            8:00 AM - 5:00 PM
            Closed

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            Customer Reviews

            2.5/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/4/2018

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Plumb Works is a full service plumber.

            Products & Services

            Sewer Line, Drain Cleaning, Kitchen Plumbing, Water Leaks, Water Filtration Systems

            Business Details

            Location of This Business
            3116 Chestnut Dr STE 101, Atlanta, GA 30340-3301
            Email this Business
            BBB File Opened:
            3/19/2007
            Years in Business:
            35
            Business Started:
            4/1/1989
            Accredited Since:
            5/4/2018
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            7:30 AM - 7:00 PM
            T:
            7:30 AM - 7:00 PM
            W:
            7:30 AM - 7:00 PM
            Th:
            7:30 AM - 7:00 PM
            F:
            7:30 AM - 7:00 PM
            Sa:
            8:00 AM - 5:00 PM
            Su:
            Closed
            Business Management
            • Mr. Jerome Sabol, Owner
            • Mr. Joshua J Czerniak, Secretary
            • Ms. Renee Sabol, Finance Manager
            • Ms. Shontae Gillus, Office Manager
            Contact Information

            Principal

            • Mr. Jerome Sabol, Owner

            Customer Contact

            • Ms. Shontae Gillus, Office Manager
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/10/2021

            Complaint Type:
            Billing Issues
            Status:
            Answered
            On June 16, 2021, when we ran the water in our upstairs master bath shower, the water backed up in our kitchen sink and flooded the kitchen floor. Plumb Works came out on June 17 and charged for "Main Line Stoppage-Through Toilet 100-ft" and Clear Main Stoppage Through Toilet & Camera." The charge was $716.96. On Saturday, July 31, 2021, when we ran the shower in the same bathroom, the water again backed up in our kitchen sink and flooded the kitchen floor. When we called Plumb Works that same day, we spoke with someone at XXX XXX XXXX. He said he was informed by his boss that their work is only warranted for 30 days and since our work was beyond the 30 days, they would charge a trip fee and an additional charge for whatever work was required. We declined. On August 4, Fletch ****** ran a camera 52 feet to the outside of our home and found blockage in the kitchen and farther down the line.
            Read More

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Susan D

            07/27/2023

            ***** was very rude on my call to request service. We have a 10K + job and her response was incredibly negative to the point we got service elsewhere. Not very accommodating at all. I absolutely do not recommend this business.

            Plumb Works, Inc. Response

            07/28/2023

            We are sorry you were unhappy with your experience. Our goal is to provide superior customer service. if you want to discuss this further, please feel free to reach out to the office manager and discuss this further.
            Read 3 More Customer Reviews

            Local BBB

            BBB Atlanta & NE Georgia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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