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            Business ProfileforThe Painting Company

            Painting Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.67/5stars

            Average of 12 Customer Reviews

            Customer Complaints

            5 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 1/7/2011

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            The Atlanta Painting Company is a residential and commercial painting service provider.

            Products & Services

            This company offers commercial & residential painting and minor carpentry repairs.

            Business Details

            BBB File Opened:
            1/25/2007
            Years in Business:
            17
            Business Started:
            9/1/2006
            Business Incorporated:
            9/1/2006
            Accredited Since:
            1/7/2011
            Type of Entity:
            Corporation
            Alternate Business Name
            • East Atlanta Painting Company, Inc.
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            8:00 AM - 12:00 PM
            Su:
            Closed
            Business Management
            • Mr. Chris Camp, Owner
            • Mr. Wes Dill, President
            Contact Information

            Principal

            • Mr. Chris Camp, Owner

            Customer Contact

            • Mr. Wes Dill, President
            Additional Contact Information

            Fax Numbers

            • (770) 790-3663
              Primary Fax
            • (404) 303-8993
              Other Fax

            Email Addresses

            Industry Tip

            BBB Tip: Hiring a painter

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/10/2023

            Complaint Type:
            Advertising/Sales Issues
            Status:
            Answered
            Transaction Date: 12/5/22 Paid: $2675.00 **************** reimbursement and damage compensation Issue: Unresolved Agreement Breach. They agreed to hotel reimbursement on 12/22/22 @ 4:26p and have refused to honor the agreement. The Painting Company caused significant damage to our house and we were forced to stay in a hotel until the insurance company determined if the claim would be accepted or denied. *************************** "merely suggested" on 12/27/22 @ 12:53p we move into the house. My wife and I informed them on 12/23/22 @ 7:30p and 12/28/22 @ 10:26p in light of the insurance claim filing, we would not move into our house as it would jeopardize the claim. Both parties expected the insurance adjuster to visit the property to assess the damage and ******** acknowledged this on 12/27/22 @ 12:53p. The new hardwood floors were destroyed and they needed to remain as they were for assessment by the insurance adjuster. Moving into the house would have been harmful to our claim being approved as the insurance company would have had difficulty determining if we or the movers caused any of the damage. Additionally, coating the floors to improve the appearance prior to the insurance adjusters assessment would harm the claim. Ultimately the floors needed to be replaced to make us whole and coating was a temporary solution. After we informed ******** on 12/28/22 we would not move into the house due to the insurance claim they did not respond to inform us they would not cover the hotel after 12/29/22. As a result, we had every reason to believe they would honor the agreement and cover the hotel. They informed us after the claim was approved and not until 2/1/23 at 3:48p they would not cover the hotel after 12/29/22. This was a unilateral decision made retroactive to an arbitrary date of 12/30/22 as we were not informed. We provided the insurance company detailed evidence of the damage to support the claim and we are owed $8780.37. This amount includes $7013.90 for the hotel stay.
            Read More

            Customer Reviews

            12 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            frank a

            11/10/2023

            They were super easy to work with, very reasonable pricing, and the paint crew/results were amazing. ********************* was our sales rep and she was amazing as well. Highly, highly recommend them to anyone.

            Local BBB

            BBB Atlanta & NE Georgia

            BBB Reports On

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